TrustRadius: an HG Insights company

LevelBlue Managed Security Services vs. Taegis ManagedXDR

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A

    Taegis ManagedXDR

    Score8 out of 10
    N/ASecureworks Taegis ManagedXDR is a managed detection and response (MDR) solution that delivers security analytics software, 24x7 support, threat hunting, and incident response in a single solution.N/A
    Pricing
    LevelBlue Managed Security ServicesTaegis ManagedXDR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelBlue Managed Security ServicesTaegis ManagedXDR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    LevelBlue Managed Security ServicesTaegis ManagedXDR
    Likelihood to Recommend
    9.1
    (5 ratings)
    5.0
    (2 ratings)
    User Testimonials
    LevelBlue Managed Security ServicesTaegis ManagedXDR
    Likelihood to Recommend
    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
    Read full review
    SecureWorks
    Dell SecureWorks is well suited for small to medium businesses with limited Info Tech resources to manage this environment. It is well suited for the monitoring portion of the process. I don't have the time or manpower to watch the I P S pane of glass 24 x 7. It is well suited for reducing costs for this type of protection
    Incentivized
    Read full review
    Pros
    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
    Read full review
    SecureWorks
    • Security Logging correlation and aggregation
    • Endpoint XDR Protection/Isolation
    • Diverse integrations : Cloud, SaaS, FW vendors
    Incentivized
    Read full review
    Cons
    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
    Read full review
    SecureWorks
    • Improve reporting of existing configuration
    • Have a dedicated team of support engineers who know my network and traffic flow
    • Provide training for the new dashboard and portal
    Incentivized
    Read full review
    Alternatives Considered
    LevelBlue
    We have not really looked at other products.
    Incentivized
    Read full review
    SecureWorks
    Both vendors didn't have an in-house managed offering. Cortex has an offering with a third-party vendor; Sentinel didn't have a managed offering.
    Incentivized
    Read full review
    Return on Investment
    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
    Read full review
    SecureWorks
    • Increase Security posture
    • Improve Brand Image with MDR
    Incentivized
    Read full review
    ScreenShots