TrustRadius

LevelBlue Managed Security Services vs. Taegis ManagedXDR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LevelBlue Managed Security Services
Score 10.0 out of 10
N/A
LevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A
Taegis ManagedXDR
Score 10.0 out of 10
N/A
Secureworks Taegis ManagedXDR is a managed detection and response (MDR) solution that delivers security analytics software, 24x7 support, threat hunting, and incident response in a single solution.N/A
Pricing
LevelBlue Managed Security ServicesTaegis ManagedXDR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LevelBlue Managed Security ServicesTaegis ManagedXDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LevelBlue Managed Security ServicesTaegis ManagedXDR
User Ratings
LevelBlue Managed Security ServicesTaegis ManagedXDR
Likelihood to Recommend
9.1
(5 ratings)
5.0
(2 ratings)
User Testimonials
LevelBlue Managed Security ServicesTaegis ManagedXDR
Likelihood to Recommend
LevelBlue
The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
MR
Michael Ronchetti
IT Infrastructure Specialist
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SecureWorks
Dell SecureWorks is well suited for small to medium businesses with limited Info Tech resources to manage this environment. It is well suited for the monitoring portion of the process. I don't have the time or manpower to watch the I P S pane of glass 24 x 7. It is well suited for reducing costs for this type of protection
James Harrison | TrustRadius Reviewer
James Harrison
Information Security Engineer
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Pros
LevelBlue
  • Manages and monitors traffic to provide security
  • Reports in timely manner on all incidents
  • Web portal access to review reports and suggestions
Luke Kuhlow | TrustRadius Reviewer
Luke Kuhlow
Network Administrator
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SecureWorks
  • Security Logging correlation and aggregation
  • Endpoint XDR Protection/Isolation
  • Diverse integrations : Cloud, SaaS, FW vendors
YA
Younes Akrouch
Network Engineer
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Cons
LevelBlue
  • There is no option to include rules type functions, which would be very useful to save configuration time.
  • The support is not as helpful as I would like, nor its documentation.
  • A friendly graphical interface would be very well accepted.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer
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SecureWorks
  • Improve reporting of existing configuration
  • Have a dedicated team of support engineers who know my network and traffic flow
  • Provide training for the new dashboard and portal
James Harrison | TrustRadius Reviewer
James Harrison
Information Security Engineer
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Alternatives Considered
LevelBlue
We have not really looked at other products.
Verified User
Anonymous
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SecureWorks
Both vendors didn't have an in-house managed offering. Cortex has an offering with a third-party vendor; Sentinel didn't have a managed offering.
YA
Younes Akrouch
Network Engineer
Read full review
Return on Investment
LevelBlue
  • Protects valuable data and defends against increasingly sophisticated threat actors
  • We have achieved increase in customer trust and distinguished the company from our main rival
  • Freed the company's roughly 10 employees to focus on expanding the business internationally
MR
Michael Ronchetti
IT Infrastructure Specialist
Read full review
SecureWorks
  • Increase Security posture
  • Improve Brand Image with MDR
YA
Younes Akrouch
Network Engineer
Read full review
ScreenShots