LexisNexis InterAction+ vs. My PT Hub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LexisNexis InterAction+
Score 6.9 out of 10
N/A
LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
My PT Hub
Score 10.0 out of 10
N/A
Launching in Spring 2015, My PT Hub is an online web application, enabling fitness professionals to manage their clients by creating customisable training and nutrition programmes, whilst tracking their progress and achievements.
$49
per month
Pricing
LexisNexis InterAction+My PT Hub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LexisNexis InterAction+My PT Hub
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual plan. Annual pricing plan breaks down to $42 per month.
More Pricing Information
Community Pulse
LexisNexis InterAction+My PT Hub
Top Pros
Top Cons
Features
LexisNexis InterAction+My PT Hub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LexisNexis InterAction+
5.1
1 Ratings
41% below category average
My PT Hub
-
Ratings
Customer data management / contact management8.01 Ratings00 Ratings
Workflow management3.01 Ratings00 Ratings
Territory management3.01 Ratings00 Ratings
Opportunity management5.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
Interaction tracking3.01 Ratings00 Ratings
Channel / partner relationship management6.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LexisNexis InterAction+
8.7
1 Ratings
14% above category average
My PT Hub
-
Ratings
Case management8.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Help desk management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
5% above category average
My PT Hub
-
Ratings
Lead management7.01 Ratings00 Ratings
Email marketing9.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LexisNexis InterAction+
4.7
1 Ratings
47% below category average
My PT Hub
-
Ratings
Task management5.01 Ratings00 Ratings
Billing and invoicing management4.01 Ratings00 Ratings
Reporting5.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
56% below category average
My PT Hub
-
Ratings
Forecasting4.01 Ratings00 Ratings
Pipeline visualization4.01 Ratings00 Ratings
Customizable reports5.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
55% below category average
My PT Hub
-
Ratings
Custom fields4.01 Ratings00 Ratings
Custom objects4.01 Ratings00 Ratings
Scripting environment4.01 Ratings00 Ratings
API for custom integration5.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
4% below category average
My PT Hub
-
Ratings
Single sign-on capability8.01 Ratings00 Ratings
Role-based user permissions8.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LexisNexis InterAction+
4.5
1 Ratings
47% below category average
My PT Hub
-
Ratings
Social data4.01 Ratings00 Ratings
Social engagement5.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
36% below category average
My PT Hub
-
Ratings
Marketing automation5.01 Ratings00 Ratings
Compensation management5.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
40% below category average
My PT Hub
10.0
1 Ratings
29% above category average
Mobile access5.01 Ratings10.01 Ratings
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User Ratings
LexisNexis InterAction+My PT Hub
Likelihood to Recommend
6.0
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
LexisNexis InterAction+My PT Hub
Likelihood to Recommend
LexisNexis
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
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My PT Hub
My trainer uses this software when we are unable to meet in person. The software will allow us to still have great workouts. The workouts are in the app and have detailed instructions on how to complete them. The only issue I feel is that the app is sometimes hard to find things. Some stuff feels buried.
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Pros
LexisNexis
  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
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My PT Hub
  • All In One software.
  • Fitness
  • Workouts
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Cons
LexisNexis
  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
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My PT Hub
  • The app is kind of hard to follow.
  • Stuff seems buried in the app.
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Usability
LexisNexis
No answers on this topic
My PT Hub
The app is available on both IOS and android. Since it is a mobile app, you can use it anywhere in the world which comes in handy if you're out of town. The app has been a great asset to me. I use it daily. It works very well and is very useful.
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Support Rating
LexisNexis
No answers on this topic
My PT Hub
Like any software, support is key. So far this software has been running smoothly and I haven not needed to contact support for anything. I am very grateful for that. It appears that their support is available through the app if you need it. Additionally, you can contact their support on their website.
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Return on Investment
LexisNexis
  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
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My PT Hub
  • It has helped me achieve our goals.
  • Weight loss
  • The communication between our trainers and myself is great.
Read full review
ScreenShots