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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LexisNexis InterAction+

    Score6.9 out of 10
    N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A

    Thryv

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
    Pricing
    LexisNexis InterAction+Thryv
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LexisNexis InterAction+Thryv
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LexisNexis InterAction+Thryv
    Considered Both Products
    LexisNexis
    No answer on this topic
    Thryv
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    LexisNexis InterAction+Thryv
    Sales Force Automation
    Comparison of Sales Force Automation features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    5.1
    1 Ratings
    42% below category average
    Thryv
    -
    Ratings
    Customer data management / contact management8.01 Ratings00 Ratings
    Workflow management3.01 Ratings00 Ratings
    Territory management3.01 Ratings00 Ratings
    Opportunity management5.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Interaction tracking3.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    8.7
    1 Ratings
    12% above category average
    Thryv
    -
    Ratings
    Case management8.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    3% above category average
    Thryv
    -
    Ratings
    Lead management7.01 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    4.7
    1 Ratings
    48% below category average
    Thryv
    -
    Ratings
    Task management5.01 Ratings00 Ratings
    Billing and invoicing management4.01 Ratings00 Ratings
    Reporting5.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Thryv
    -
    Ratings
    Forecasting4.01 Ratings00 Ratings
    Pipeline visualization4.01 Ratings00 Ratings
    Customizable reports5.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Thryv
    -
    Ratings
    Custom fields4.01 Ratings00 Ratings
    Custom objects4.01 Ratings00 Ratings
    Scripting environment4.01 Ratings00 Ratings
    API for custom integration5.01 Ratings00 Ratings
    Security
    Comparison of Security features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    5% below category average
    Thryv
    -
    Ratings
    Single sign-on capability8.01 Ratings00 Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    4.5
    1 Ratings
    50% below category average
    Thryv
    -
    Ratings
    Social data4.01 Ratings00 Ratings
    Social engagement5.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    40% below category average
    Thryv
    -
    Ratings
    Marketing automation5.01 Ratings00 Ratings
    Compensation management5.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    42% below category average
    Thryv
    -
    Ratings
    Mobile access5.01 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Thryv
    9.2
    8 Ratings
    22% above category average
    Dynamic content00 Ratings8.97 Ratings
    Ability to test dynamic content00 Ratings9.17 Ratings
    Landing pages00 Ratings10.01 Ratings
    Mobile optimization00 Ratings8.88 Ratings
    Email deliverability reporting00 Ratings9.17 Ratings
    List management00 Ratings8.96 Ratings
    Triggered drip sequences00 Ratings9.73 Ratings
    Lead Management
    Comparison of Lead Management features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Thryv
    8.1
    7 Ratings
    19% above category average
    Lead nurturing automation00 Ratings8.76 Ratings
    Data quality management00 Ratings8.66 Ratings
    Automated sales alerts and tasks00 Ratings7.16 Ratings
    Campaign Management
    Comparison of Campaign Management features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Thryv
    9.0
    5 Ratings
    19% above category average
    Calendaring00 Ratings9.05 Ratings
    Event/webinar marketing00 Ratings9.04 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Thryv
    6.7
    8 Ratings
    4% below category average
    Social sharing and campaigns00 Ratings9.48 Ratings
    Social profile integration00 Ratings4.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Thryv
    6.6
    7 Ratings
    5% below category average
    Dashboards00 Ratings9.17 Ratings
    Standard reports00 Ratings8.67 Ratings
    Custom reports00 Ratings2.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of LexisNexis InterAction+ and Thryv
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Thryv
    8.3
    6 Ratings
    45% above category average
    API00 Ratings7.93 Ratings
    Role-based workflow & approvals00 Ratings8.92 Ratings
    Customizability00 Ratings8.15 Ratings
    Best Alternatives
    LexisNexis InterAction+Thryv
    Small Businesses
    Salesflare
    Score10 out of 10
    HighLevel
    Score9.3 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    LocaliQ
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LexisNexis InterAction+Thryv
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.5
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    User Testimonials
    LexisNexis InterAction+Thryv
    Likelihood to Recommend
    LexisNexis
    It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
    Incentivized
    Read full review
    Thryv
    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Incentivized
    Read full review
    Pros
    LexisNexis
    • Collects contact information from incoming employees
    • Synchronizes with Outlook contacts
    • Separate interface for marketing and casual users
    Incentivized
    Read full review
    Thryv
    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Incentivized
    Read full review
    Cons
    LexisNexis
    • The Windows app for marketing could be more wizard driven and simpler
    • Technical support documentation is lacking in up to date information
    Incentivized
    Read full review
    Thryv
    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Incentivized
    Read full review
    Usability
    LexisNexis
    No answers on this topic
    Thryv
    It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
    Incentivized
    Read full review
    Support Rating
    LexisNexis
    No answers on this topic
    Thryv
    Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
    Incentivized
    Read full review
    Alternatives Considered
    LexisNexis
    No answers on this topic
    Thryv
    Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
    Read full review
    Return on Investment
    LexisNexis
    • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
    Incentivized
    Read full review
    Thryv
    • Increased Social Media Presence has kept us in touch with clients
    • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
    Incentivized
    Read full review
    ScreenShots

    Thryv Screenshots

    Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments