LexisNexis InterAction+ vs. Thryv

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LexisNexis InterAction+
Score 6.9 out of 10
N/A
LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
Thryv
Score 8.6 out of 10
Small Businesses (1-50 employees)
Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
Pricing
LexisNexis InterAction+Thryv
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LexisNexis InterAction+Thryv
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
LexisNexis InterAction+Thryv
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LexisNexis InterAction+
5.1
1 Ratings
41% below category average
Thryv
-
Ratings
Customer data management / contact management8.01 Ratings00 Ratings
Workflow management3.01 Ratings00 Ratings
Territory management3.01 Ratings00 Ratings
Opportunity management5.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
Interaction tracking3.01 Ratings00 Ratings
Channel / partner relationship management6.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LexisNexis InterAction+
8.7
1 Ratings
14% above category average
Thryv
-
Ratings
Case management8.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Help desk management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
6% above category average
Thryv
-
Ratings
Lead management7.01 Ratings00 Ratings
Email marketing9.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LexisNexis InterAction+
4.7
1 Ratings
47% below category average
Thryv
-
Ratings
Task management5.01 Ratings00 Ratings
Billing and invoicing management4.01 Ratings00 Ratings
Reporting5.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
56% below category average
Thryv
-
Ratings
Forecasting4.01 Ratings00 Ratings
Pipeline visualization4.01 Ratings00 Ratings
Customizable reports5.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
55% below category average
Thryv
-
Ratings
Custom fields4.01 Ratings00 Ratings
Custom objects4.01 Ratings00 Ratings
Scripting environment4.01 Ratings00 Ratings
API for custom integration5.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
4% below category average
Thryv
-
Ratings
Single sign-on capability8.01 Ratings00 Ratings
Role-based user permissions8.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LexisNexis InterAction+
4.5
1 Ratings
48% below category average
Thryv
-
Ratings
Social data4.01 Ratings00 Ratings
Social engagement5.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
36% below category average
Thryv
-
Ratings
Marketing automation5.01 Ratings00 Ratings
Compensation management5.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
40% below category average
Thryv
-
Ratings
Mobile access5.01 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
LexisNexis InterAction+
-
Ratings
Thryv
9.2
8 Ratings
18% above category average
Dynamic content00 Ratings8.97 Ratings
Ability to test dynamic content00 Ratings9.17 Ratings
Landing pages00 Ratings10.01 Ratings
Mobile optimization00 Ratings8.88 Ratings
Email deliverability reporting00 Ratings9.17 Ratings
List management00 Ratings8.96 Ratings
Triggered drip sequences00 Ratings9.73 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
LexisNexis InterAction+
-
Ratings
Thryv
8.1
7 Ratings
14% above category average
Lead nurturing automation00 Ratings8.76 Ratings
Data quality management00 Ratings8.66 Ratings
Automated sales alerts and tasks00 Ratings7.06 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
LexisNexis InterAction+
-
Ratings
Thryv
9.0
5 Ratings
11% above category average
Calendaring00 Ratings9.05 Ratings
Event/webinar marketing00 Ratings9.04 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
LexisNexis InterAction+
-
Ratings
Thryv
6.7
8 Ratings
3% below category average
Social sharing and campaigns00 Ratings9.48 Ratings
Social profile integration00 Ratings4.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
LexisNexis InterAction+
-
Ratings
Thryv
6.6
7 Ratings
9% below category average
Dashboards00 Ratings9.17 Ratings
Standard reports00 Ratings8.67 Ratings
Custom reports00 Ratings2.01 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
LexisNexis InterAction+
-
Ratings
Thryv
8.3
6 Ratings
17% above category average
API00 Ratings7.93 Ratings
Role-based workflow & approvals00 Ratings8.92 Ratings
Customizability00 Ratings8.15 Ratings
Best Alternatives
LexisNexis InterAction+Thryv
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Constant Contact Lead Gen & CRM
Constant Contact Lead Gen & CRM
Score 9.1 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Kentico Xperience
Kentico Xperience
Score 6.5 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Kentico Xperience
Kentico Xperience
Score 6.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LexisNexis InterAction+Thryv
Likelihood to Recommend
6.0
(1 ratings)
9.5
(8 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(4 ratings)
User Testimonials
LexisNexis InterAction+Thryv
Likelihood to Recommend
LexisNexis
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
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Thryv
What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
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Pros
LexisNexis
  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
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Thryv
  • Customer service is FANTASTIC!
  • Put regularly used and needed tasks under one umbrella.
  • Makes it easy to schedule and post to Social Media
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Cons
LexisNexis
  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
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Thryv
  • Offer an automated rewards program for my customer based on their spending and their referrals.
  • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
  • Maybe providing apps.
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Usability
LexisNexis
No answers on this topic
Thryv
It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
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Support Rating
LexisNexis
No answers on this topic
Thryv
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
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Alternatives Considered
LexisNexis
No answers on this topic
Thryv
Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
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Return on Investment
LexisNexis
  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
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Thryv
  • Increased Social Media Presence has kept us in touch with clients
  • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
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ScreenShots

Thryv Screenshots

Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments