28 Ratings
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Score 7.1 out of 100
3 Ratings
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Score 5.2 out of 100

Likelihood to Recommend

Liferay Digital Experience Platform (DXP)

Liferay Portal is a framework which comes with a fine grained security/permission model, (Web) Content Management, Authentication and Authorization, outbox portlets with different features to manage content or users. So if any business application has below questions then I can recommend not to use Liferay as a platform.
  • Application is big but not content or user driven.
  • Application with few static contents.
  • Application with batch transactions(DB) i.e. insert , update db records in batch.
  • Application with ERP capabilities.
  • Application with Big Data support.
Varun Shah | TrustRadius Reviewer

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Liferay Digital Experience Platform (DXP)
SAP Jam
6.5
Mobile Access
Liferay Digital Experience Platform (DXP)
SAP Jam
5.0
Search
Liferay Digital Experience Platform (DXP)
SAP Jam
8.0

Communication

Liferay Digital Experience Platform (DXP)
SAP Jam
8.0
Chat
Liferay Digital Experience Platform (DXP)
SAP Jam
9.0
Notifications
Liferay Digital Experience Platform (DXP)
SAP Jam
9.0
Discussions
Liferay Digital Experience Platform (DXP)
SAP Jam
10.0
Surveys
Liferay Digital Experience Platform (DXP)
SAP Jam
6.0
Internal knowledgebase
Liferay Digital Experience Platform (DXP)
SAP Jam
6.0

File Sharing & Management

Liferay Digital Experience Platform (DXP)
SAP Jam
8.3
Versioning
Liferay Digital Experience Platform (DXP)
SAP Jam
8.0
Video files
Liferay Digital Experience Platform (DXP)
SAP Jam
7.0
Audio files
Liferay Digital Experience Platform (DXP)
SAP Jam
7.0
Document collaboration
Liferay Digital Experience Platform (DXP)
SAP Jam
8.0
Access control
Liferay Digital Experience Platform (DXP)
SAP Jam
10.0
Advanced security features
Liferay Digital Experience Platform (DXP)
SAP Jam
10.0

Pros

Liferay Digital Experience Platform (DXP)

  • Theming
  • Customization based on user roles
  • Content Management
  • Flexibility
Jake Smith | TrustRadius Reviewer

SAP Jam

  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
Anonymous | TrustRadius Reviewer

Cons

Liferay Digital Experience Platform (DXP)

  • Portal Security: It has good security model but in few areas it requires improvement.
  • Encrypt LDAP passwords on import
  • Log in should be via SSL by default
  • Upgrade/patch process should include an alert in the control panel
  • Add virus scan for uploaded files
  • Server Administration
  • Garbage Collector should be able to be scheduled to run from the control panel
  • Reindexing should be able to be scheduled from the control panel
  • Provide GUI to change the default Liferay favorite icon to any desired logo
  • LDAP mapping GUI to custom Liferay attributes
  • Configurations: Less configurations from properties files and provide more GUI to update from control panel.
Varun Shah | TrustRadius Reviewer

SAP Jam

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Liferay Digital Experience Platform (DXP)

Liferay Digital Experience Platform (DXP) 10.0
Based on 1 answer
We are currently using Liferay Portal and plan to keep using it.
Varun Shah | TrustRadius Reviewer

SAP Jam

SAP Jam 4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Liferay Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

SAP Jam

SAP Jam 5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Anonymous | TrustRadius Reviewer

Support Rating

Liferay Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

SAP Jam

SAP Jam 2.0
Based on 2 answers
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Liferay Digital Experience Platform (DXP)

Great choice for Java based enterprise organizations. Liferay is on the heavier side of CMS systems, and it excels in larger projects but is a waste of time for smaller projects.
Jake Smith | TrustRadius Reviewer

SAP Jam

We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
Anonymous | TrustRadius Reviewer

Return on Investment

Liferay Digital Experience Platform (DXP)

  • Can reduce IT costs eventually.
  • Increases upfront costs due to technical knowledge needed for initial setup and maintenance.
  • Hard to analyze ROI until after it's totally implemented.
Jake Smith | TrustRadius Reviewer

SAP Jam

  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Liferay Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Jam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Liferay Digital Experience Platform (DXP)
7.0
SAP Jam
5.0

Likelihood to Renew

Liferay Digital Experience Platform (DXP)
10.0
SAP Jam
4.0

Usability

Liferay Digital Experience Platform (DXP)
SAP Jam
5.0

Support Rating

Liferay Digital Experience Platform (DXP)
SAP Jam
2.0

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