TrustRadius

Lighthouse 360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lighthouse 360
Score 7.7 out of 10
N/A
Lighthouse 360 is a dental practice management software acquired by Yodle, then by Web.com in 2016, and then again by Henry Schein in March 2019.N/A
Pricing
Lighthouse 360
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Lighthouse 360
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Lighthouse 360
Considered Both Products
Lighthouse 360
Verified User
Administrator
Chose Lighthouse 360
When I did use Solutionreach - they did not have as many functions as Lighthouse 360 like immediately sending out a text when we had a hygiene opening within 48 hours. And their templets were very limited to what we could change.
User Ratings
Lighthouse 360
Likelihood to Recommend
7.0
(2 ratings)
User Testimonials
Lighthouse 360
Likelihood to Recommend
Henry Schein
Truly love and appreciate the templets that we can use to send out office specific emails - Also the openings on a schedule notifications are great to get the schedule full - we use it daily!
Verified User
Anonymous
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Pros
Henry Schein
  • templates for email campaigns
  • minimal glitches
  • good customer service
Verified User
Anonymous
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Cons
Henry Schein
  • The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
  • The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
  • We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.
Verified User
Anonymous
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Alternatives Considered
Henry Schein
Lighthouse does not offer as many features as NexHealth which is why we are making the switch to NexHealth currently. Solutionreach was not as good as Lighthouse.
Verified User
Anonymous
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Return on Investment
Henry Schein
  • Keeping our schedule is a huge success
  • Keeping our patients informed of our office specifics is another area of success
  • Love how easy it is to respond to a patient regarding a text
Verified User
Anonymous
Read full review
ScreenShots