LinkPoint Connect vs. SocialPort

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LinkPoint Connect
Score 9.0 out of 10
N/A
LinkPoint Connect promises to streamline data entry and access by enabling users to instantly view CRM data within their email client. This sales intelligence solution integrates Salesforce and Microsoft Dynamics CRM data in Outlook or IBM Notes. According to the vendor, key capabilities include: View real-time Salesforce data without ever leaving your email. Click on an email, and the LinkPoint Connect Side Panel instantly displays that contact’s information directly from…
$192
per user, per year
SocialPort
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to engage in conversations and share posts that have been optimized for social channels. rFactr empowers organizations to collaborate and promote social selling best practices through industry leading…N/A
Pricing
LinkPoint ConnectSocialPort
Editions & Modules
LinkPoint Connect for Outlook + Salesforce
$192
per user, per year
LinkPoint Connect for Outlook + Microsoft Dynamics CRM
$192
per user, per year
LinkPoint Connect for IBM Notes + Salesforce
$228
per user, per year
LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM
$228
per user, per year
No answers on this topic
Offerings
Pricing Offerings
LinkPoint ConnectSocialPort
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$16 per user per yearNo setup fee
Additional DetailsSubscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.SocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.
More Pricing Information
Community Pulse
LinkPoint ConnectSocialPort
Top Pros
Top Cons
Best Alternatives
LinkPoint ConnectSocialPort
Small Businesses
Mailtrack
Mailtrack
Score 8.4 out of 10
GetAccept
GetAccept
Score 7.6 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.4 out of 10
Paperflite
Paperflite
Score 9.7 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Paperflite
Paperflite
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LinkPoint ConnectSocialPort
Likelihood to Recommend
9.0
(3 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
LinkPoint ConnectSocialPort
Likelihood to Recommend
LinkPoint360
LinkPoint is well suited to any situation where Outlook is used for email correspondence and calendar items and there is need to have a record of those items and/or perform connected actions (schedule tasks, follow up reminders, etc.) in Salesforce. Automating this process and removing as much duplication of work as possible is the primary goal and the primary benefit that LinkPoint provides. In addition to efficiency, automating the process also provides a pretty substantial increase in accuracy, removing ca. 50% of the chance for human error. It's pretty simple functionality in concept, but extremely valuable in execution.
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rFactr
How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
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Pros
LinkPoint360
  • Adding emails is a breeze.
  • Creating contacts/leads from outlook is as simple as highlight, drag and drop.
  • Additional customization to allow you to bring in associates custom objects.
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rFactr
  • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
  • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
  • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
  • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
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Cons
LinkPoint360
  • The plug-in for Outlook needs to be reset every couple of months.
  • It does not tag e-mails sent from mobile devices (or we haven't figured out how to do that yet).
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rFactr
  • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
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Support Rating
LinkPoint360
Never had to use the support team, which probably means the product works well!
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rFactr
No answers on this topic
Alternatives Considered
LinkPoint360
Prior to our move to LinkPoint, we used the Salesforce add-in for Outlook. This required manual syncing of email and calendar items and no easy to use interface between the two programs. It was very cumbersome for me to use, to the point where I quit using it altogether some time ago. I found it far less frustrating to just switch back and forth between Outlook and Salesforce and manually perform the requisite actions, create tasks or other items, enter the required data, etc.
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rFactr
No answers on this topic
Return on Investment
LinkPoint360
  • Activity history tracking. Our users send most of their emails from outlook.
  • Contact and lead creation.
  • Visibility of all associated records.
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rFactr
  • Increase in pipeline and opportunities created
  • Increase quota retirement
  • Decreased the average "time to close"
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ScreenShots

LinkPoint Connect Screenshots

Screenshot of Record emails to your CRM when sending messages via your email application. LinkPoint Connect makes it easy to associate emails with the right contacts and opportunities with just a few clicks in your email.Screenshot of View real-time CRM data without ever leaving your email. Click on an email, and the LinkPoint Connect Side Panel instantly displays that contact’s information directly from the CRM.Screenshot of Screenshot of Screenshot of Screenshot of

SocialPort Screenshots

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