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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveAction

    Score8.5 out of 10
    N/ALiveAction’s LiveNX is a network performance monitoring and analytics platform. It supports packet-level, network-wide visibility and proactive alerts. It can be deployed on-premise, virtually, or in the cloud.N/A

    PacketTrap (Discontinued)

    Score1 out of 10
    N/APacketTrap was network monitoring software acquired by Dell but discontinued in 2013.N/A
    Pricing
    LiveActionPacketTrap (Discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LiveActionPacketTrap (Discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    LiveActionPacketTrap (Discontinued)
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of LiveAction and PacketTrap (Discontinued)
    Feature
    LiveAction
    6.9
    2 Ratings
    14% below category average
    PacketTrap (Discontinued)
    -
    Ratings
    Automated network device discovery7.22 Ratings00 Ratings
    Network monitoring7.22 Ratings00 Ratings
    Baseline threshold calculation5.01 Ratings00 Ratings
    Alerts6.32 Ratings00 Ratings
    Network capacity planning6.01 Ratings00 Ratings
    Packet capture analysis7.22 Ratings00 Ratings
    Network mapping6.32 Ratings00 Ratings
    Customizable reports10.01 Ratings00 Ratings
    Wireless infrastructure monitoring8.01 Ratings00 Ratings
    Hardware health monitoring6.01 Ratings00 Ratings
    Best Alternatives
    LiveActionPacketTrap (Discontinued)
    Small Businesses
    Auvik
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    Cisco Meraki Dashboard
    Score9 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiveActionPacketTrap (Discontinued)
    Likelihood to Recommend
    9.0
    (4 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LiveActionPacketTrap (Discontinued)
    Likelihood to Recommend
    BlueCat
    From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.
    Incentivized
    Read full review
    Discontinued Products
    I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
    Incentivized
    Read full review
    Pros
    BlueCat
    • Network QOS Assessment, and recommendations, and point-and-click remediation
    • Network L2/L3 Assessment, and recommendations, and point-and-click remediation
    • Network Security Assessment, and recommendations, and point-and-click remediation
    Incentivized
    Read full review
    Discontinued Products
    • Network monitoring was pretty on point. Not a lot of false positives.
    • Easy to deploy.
    • Easy to use.
    Incentivized
    Read full review
    Cons
    BlueCat
    • I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
    • In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
    • I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
    Incentivized
    Read full review
    Discontinued Products
    • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
    • Integration with other systems, but again, it is EOL, so doesn't matter.
    • MiB library needs a refresh, but again, EOL.
    Incentivized
    Read full review
    Support Rating
    BlueCat
    Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    BlueCat
    There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.
    Incentivized
    Read full review
    Discontinued Products
    Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
    Incentivized
    Read full review
    Return on Investment
    BlueCat
    • Real time insight to network issues whether security related or not.
    • Great reporting features for executives.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    ScreenShots