The LivePerson Conversational Cloud is a contact center solution used to create personalized, connected customer experiences across voice and messaging. The solution balances human agents, intelligent automations, and Conversational AI, across voice and messaging.
N/A
Lovable
Score8.9 out of 10
N/A
Lovable is an AI software engineer, which enables anyone to build for the web. Users simply chat to build websites and web apps, with no technical knowledge needed.
$25
per month 100 credits / month
Pricing
LivePerson Conversational Cloud
Lovable
Editions & Modules
No answers on this topic
Pro
$25
per month 100 credits / month
Teams
$30
per month
Enterprise
Contact Sales
Offerings
Pricing Offerings
LivePerson Conversational Cloud
Lovable
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
LivePerson Conversational Cloud
Lovable
Contact Center Software
Comparison of Contact Center Software features of LivePerson Conversational Cloud and Lovable
Feature
LivePerson Conversational Cloud
6.9
1 Ratings
20% below category average
Lovable
-
Ratings
Agent dashboard
8.01 Ratings
00 Ratings
Validate callers
8.01 Ratings
00 Ratings
Outbound response
8.01 Ratings
00 Ratings
Click-to-call (CTC)
7.01 Ratings
00 Ratings
Warm transfer
7.01 Ratings
00 Ratings
Call scripts
6.01 Ratings
00 Ratings
Call tracking
8.01 Ratings
00 Ratings
Multichannel integration
5.01 Ratings
00 Ratings
CRM software integration
5.01 Ratings
00 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of LivePerson Conversational Cloud and Lovable
Liveperson LiveEngage is good for larger deployments with lots of agents, and where the rollout plan is broad with respect to the visitors who you will be targeting. It allows you to manipulate more of the data for reporting than many other platforms. The premium cost and some drawbacks with configuring smaller groups might make it lose some appeal for smaller companies or deployments.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A few months ago, I had to build a solar time calculator app, and I didn't want to code that much, so I just gave a simple prompt to Lovable, like what I had to make, what I had to add, etc., and then it showed a really good output. I do have to give the prompt 2 or 3 times more, but on that project I don't have to write even a single line of code on my own; I really loved that.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Integrates very well with Salesforce, our CRM software. As we disposition calls, the notes automatically generate on my customer's accounts, saving me valuable steps in documentation.
Call metrics gathered in Tenfold are used for measuring productivity across all of the sales team. Reporting is done through Salesforce, once again speaking volumes of the integration capabilities.
The clarity and consistency of quality of calls are outstanding! Very little delay, static or feedback.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved. Just adding something as simple as being able to move it up and down would make a world of a difference. I don't know how many times the popup got in the way of other information I was trying to look at.
It would, of course, be a much better product if the popup were it's own app that could be docked anywhere on the screen. Tying the popup to Chrome really keeps this software from being the best it could be.
There are no skins, color options, customize options, or anything like that for the popup window. There is nothing you can do to affect how it looks, what information is on it, and where it is docked. Solve those three issues, and you have an amazing tool that is flexible and personable.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
LivePerson has been a great tool for our company and everything is customized. We can customize everything from the canned responses, operator surveys, and customer surveys. We receive a lot of positive information from our customers; and to be able to provide technical support of the website as well as status information for already placed orders is awesome
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
because it's UI is very easy to use like any beginner can able to use it easily, ever sections are well structured and easily avaliable to use, it's not that much complex like any other developing apps/websites.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I find the ease of use of Tenfold to be advantageous to all other platforms. It also appears that as future needs change, Tenfold will allow me to continue to structure my workday around Tenfold but use it in different ways that would scale to any changes in my process.
I do not have any experience with tools that are similar to Lovable. My experience is mainly, with Lovable. I have used Lovable to make project swimlanes and workflow diagrams for my organization. I am giving my feedback based on my experience of using Lovable for these things.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This has definitely helped me monitor my own call volumes and helped me learn the best times to connect.
Tenfold has also saved me significant time using the 'click-to-dial' feature.
I still remain frustrated that some of the integration with Salesforce isn't as seamless as it could (or imi should) be; however overall it's still a valuable addition to my business tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info