Livestorm vs. CommUnity by Personify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Livestorm
Score 9.8 out of 10
N/A
French company Livestorm offers their webinar platform which integrates with many other enterprise applications via Zapier and features polling, session recording and sharing, and webinar data collection and tracking.
$0
A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
CommUnity by Personify
Score 10.0 out of 10
N/A
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World Labs has clients across industries, but a high concentration in the nonprofit area. Small World Labs was acquired by Personify Corp in 2016.N/A
Pricing
LivestormCommUnity by Personify
Editions & Modules
Webinar Basic
$0.00
A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
Meet Basic
$0.00
Limited Instant and Scheduled Meetings for up to four participants
Meet Premium
$31.00
Full features for Instant and Scheduled Meetings.
Webinar Premium
$99.00
A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
Enterprise
Contact sales
An enterprise-grade experience with premium service.
No answers on this topic
Offerings
Pricing Offerings
LivestormCommUnity by Personify
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
LivestormCommUnity by Personify
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Livestorm
10.0
3 Ratings
28% above category average
CommUnity by Personify
-
Ratings
Dashboards10.02 Ratings00 Ratings
Data exportability10.03 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Livestorm
9.5
3 Ratings
16% above category average
CommUnity by Personify
-
Ratings
High quality audio9.03 Ratings00 Ratings
Mobile support10.02 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Livestorm
9.4
3 Ratings
14% above category average
CommUnity by Personify
-
Ratings
Calendar integration10.02 Ratings00 Ratings
Record meetings / events7.53 Ratings00 Ratings
Slideshows10.02 Ratings00 Ratings
Event registration10.03 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Livestorm
10.0
3 Ratings
18% above category average
CommUnity by Personify
-
Ratings
Audience polling10.03 Ratings00 Ratings
Q&A10.03 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Livestorm
10.0
3 Ratings
18% above category average
CommUnity by Personify
-
Ratings
Participant roles & permissions10.03 Ratings00 Ratings
Confidential attendee list10.03 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Livestorm
10.0
3 Ratings
25% above category average
CommUnity by Personify
-
Ratings
Branding options10.03 Ratings00 Ratings
Integration to Marketing Automation10.03 Ratings00 Ratings
Best Alternatives
LivestormCommUnity by Personify
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ClickMeeting
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Score 9.3 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.8 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.8 out of 10
Enterprises
ON24
ON24
Score 8.8 out of 10
Khoros Communities
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Score 8.5 out of 10
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User Ratings
LivestormCommUnity by Personify
Likelihood to Recommend
9.5
(3 ratings)
9.1
(3 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(3 ratings)
Usability
9.0
(2 ratings)
9.1
(1 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
10.0
(2 ratings)
9.1
(1 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
LivestormCommUnity by Personify
Likelihood to Recommend
Livestorm
Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
Read full review
Personify Corp
You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
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Pros
Livestorm
  • Very intuitive to use and easy to customize.
  • Excellent customer service.
  • Lots of good data for analytics.
  • Participants do not need to download anything.
  • Feedback and recommendations are acted on.
  • Easy to logistical information on registrants and attendees.
  • Supports integrations.
Read full review
Personify Corp
  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
Read full review
Cons
Livestorm
  • It would be helpful to have higher quality replays
Read full review
Personify Corp
  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
Read full review
Likelihood to Renew
Livestorm
No answers on this topic
Personify Corp
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
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Usability
Livestorm
Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
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Personify Corp
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
Read full review
Reliability and Availability
Livestorm
No answers on this topic
Personify Corp
Uptime has never been an issue.
Read full review
Performance
Livestorm
No answers on this topic
Personify Corp
Speed is not an issue.
Read full review
Support Rating
Livestorm
The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
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Personify Corp
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
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In-Person Training
Livestorm
No answers on this topic
Personify Corp
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
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Online Training
Livestorm
No answers on this topic
Personify Corp
Online training is through online webinar & how-to posts and videos in the client community.
Read full review
Implementation Rating
Livestorm
No answers on this topic
Personify Corp
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
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Alternatives Considered
Livestorm
No answers on this topic
Personify Corp
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
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Return on Investment
Livestorm
  • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
Read full review
Personify Corp
  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
Read full review
ScreenShots

Livestorm Screenshots

Screenshot of Access complete analytics in a built-in dashboard.Screenshot of Learn more about attendees with detailed participation reports.Screenshot of Engage with your audience in real-time with questions, chats, and polls.

CommUnity by Personify Screenshots

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