Livestorm vs. Spiceworks Connectivity Dashboard

Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.

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hassle free of IT resources is plus point. Monitoring the external resources related to Websites, service provider links or any hosted applications is a great feature in Spiceworks Connectivity Dashboard. Alert reporting on monitored resources is at ease. Integration with custom devices needs to be improved. devices integrated with snmp protocol is not reported with full details which needs to be rectified by Spiceworks Connectivity Dashboard.

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• Very intuitive to use and easy to customize.
• Excellent customer service.
• Lots of good data for analytics.
• Participants do not need to download anything.
• Feedback and recommendations are acted on.
• Easy to logistical information on registrants and attendees.
• Supports integrations.

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• Monitoring Applications
• External resources monitoring related to ISP
• Alerting mechanism via email and dashboard monitoring

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• It would be helpful to have higher quality replays

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• Integration with custom devices needs to be improved
• providing more insight of device is required when added to monitoring list
• the feel and look of dashboard needs some improvement
• Agent is resource hungry, to be made light weight for systems

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Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.

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The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help

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Spiceworks Network Monitor being a free tool, can easily be overtaken against any other product which is cost involved and most of the features are available which are provided by any leading network monitoring tool available in the market. Few of the features which are not present in spiceworks tool (like autodiscovery of resources) needs to be added which will give a great competition for the product. Alerting features, response tickets, sending alerts via email is one of the great features in the product

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• It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.

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• if on premises cannot be deployed on Linux environment which needs windows license requirement
• competitive price makes easy for decision
• lacking in auto discovery of devices is the most negative point for ROI

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info