LoadSpring vs. Redbooth

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.

Incentivized

Redbooth is fantastic for freelance artists, small businesses, or even larger companies. It's versatile and can handle and help you stay organized. IT has replaced most every other tool we use to stay up to date on projects, keep track of tasks, and use it for a proofing space. It may not be good if you aren't a freelancer or someone who has many tasks to complete. It seems best when there's at least 2 people in the company.

Incentivized

• Management of sessions.
• Account/license management.
• Reliability.

Incentivized

• Desktop sharing.
• Good audio and video quality.

Incentivized

• Self-service account reactivation.
• Integration of instructions on a per application level.
• Built in linked help for companies using the software.

Incentivized

• It is not an application to store large amounts of documentation.
• Having a lot of information can make it cumbersome to get some tasks.
• It's a tool created for fast management and communication. At the moment, when accumulating tasks, it can be a total mess.

Incentivized

LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.

Incentivized

I’ve never actually used their support - I think that in and of itself says something about the product.

Incentivized

LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.

Incentivized

The overall interface, hour tracking, Gantt charts and integrations with Google Drive make Redbooth the best choice for our company.

Incentivized

• Great license manager.
• Has great up-time for hosting our application.
• Self service account management is non-existent.

Incentivized

• Saves times of having to sort through email.

Incentivized