LoadSpring is a great host!
Anonymous | TrustRadius Reviewer
October 01, 2019

LoadSpring is a great host!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LoadSpring

LoadSpring is currently be used only by a portion of our users for scheduling software that currently runs in a Citrix environment. The management and hosting done by LoadSpring have been a great improvement from our previous host. We use LoadSpring as a portal for the software and session manager as well.
  • Management of sessions.
  • Account/license management.
  • Reliability.
  • Self-service account reactivation.
  • Integration of instructions on a per application level.
  • Built in linked help for companies using the software.
  • Great license manager.
  • Has great up-time for hosting our application.
  • Self service account management is non-existent.
LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.
LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.

Do you think LoadSpring delivers good value for the price?

Not sure

Are you happy with LoadSpring's feature set?

Yes

Did LoadSpring live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LoadSpring go as expected?

I wasn't involved with the implementation phase

Would you buy LoadSpring again?

Yes

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.

LoadSpring Feature Ratings

Task Management
8
Resource Management
8
Gantt Charts
7
Scheduling
9
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
6
Email integration
6
Mobile Access
6
Timesheet Tracking
7
Change request and Case Management
8
Budget and Expense Management
8
Quotes/estimates
8
Invoicing
7
Project & financial reporting
8
Integration with accounting software
7