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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LocalClarity

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    LocalClarity offers national brands, franchises, and digital agencies of all sizes a scalable platform for local search listing and reputation management. The vendor states its differentiators include: "Live" direct spreadsheet management of listings. Users achieve visibility and control over hundreds or thousands of locations with just a few clicks. EXPLORE review response workflow improves team productivity while improving the quality of on-brand…

    $10

    per month Location

    SmartCustomer

    Score7.6 out of 10
    N/AFounded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.N/A
    Pricing
    LocalClaritySmartCustomer
    Editions & Modules
    PLUS
    $10
    per month Location
    PRO
    $12
    per month Location
    No answers on this topic
    Offerings
    Pricing Offerings
    LocalClaritySmartCustomer
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVolume and agency pricing available.—
    More Pricing Information
    Best Alternatives
    LocalClaritySmartCustomer
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    Trustpilot
    Score6.8 out of 10
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    Bazaarvoice
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LocalClaritySmartCustomer
    Likelihood to Recommend
    9.1
    (1 ratings)
    9.2
    (4 ratings)
    User Testimonials
    LocalClaritySmartCustomer
    Likelihood to Recommend
    LocalClarity
    Any multi-location brand that has 20 locations and more, who wished to effortlessly manage their reviews from all review sources including the Apple and Google store, manage their location listings, promote their brand by utilizing Google and Facebook posts, drive their individual Google search rankings and engage all stakeholders in managing the brand's reputation, LocalClarity is the only choice.
    Read full review
    SmartCustomer
    Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results.
    Incentivized
    Read full review
    Pros
    LocalClarity
    • Simplifies the review management process for multi-location clients
    • Simplifies the local listing management process for multi-location clients
    • Provides crisp and intuative reporting to all stakeholders
    • Enables brands to easily take advantage of Google and Facebook posts
    • Adapts quickly to the changing needs of the market and it's clients
    Read full review
    SmartCustomer
    • Gives reviews.
    • Answers questions.
    • Gives you details of the website.
    Incentivized
    Read full review
    Cons
    LocalClarity
    • The LocalClarity of 24 months ago and even of 12 months ago, is not the LocalClarity of today. Their ability to listen and adapt to their clients needs is truly remarkable. We will always find the need for improvement with any solution we use but LocalClarity's is near perfect and I have no doubt, based on my personal interactions with the LocalClarity team, the solution will continue to be near perfect.
    Read full review
    SmartCustomer
    • It has slow customer services.
    • Too many ads on reviews pages.
    • Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews.
    Incentivized
    Read full review
    Alternatives Considered
    LocalClarity
    None of the above keep up with LocalClarity. That's the reason we decided to partner with LocalClarity and we're proud to have done so. It's one thing to use the solution for yourself but when you engage a leading brand client you already have a relationship with to a solution, making a mistake is not an option...and not once have we felt we made a mistake introducing LocalClarity to any of our existing clients.
    Read full review
    SmartCustomer
    Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
    Incentivized
    Read full review
    Return on Investment
    LocalClarity
    • As a reseller, LocalClarity is an easy proposition to sell as it's simple, uncluterred, uncomplicated and highly affordable.
    • Due to the way LocalClarity was designed, it provides an automatic reduction in the resources required to handle the daily needs of a mideum to large multi-location chain...and who doesnt like to get the job done right with less resources and costs!
    • With the use of LocalClarity, even as a simplistic example, our clients see an increase in their review ratings, an increase in the number of reviewers posting reviews, an an increase in brand stakeholder engagement working diligently improve customer satisfaction.
    Read full review
    SmartCustomer
    • Saves us from spending money on scam websites.
    • Helps us making a buy decision based on the reviews.
    Incentivized
    Read full review
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