LogMeIn Miradore vs. Lookout

Miradore works great for us because it allows our agency to easily and remotely manage all of our iPhones and iPads, including pushing software updates, apps, restrictions, location-tracking, and so forth. It nearly eliminates the need to "put hands on" devices as frequently as I would otherwise need to do as our IT Liaison. Our IT vendor, with their own login credentials, is able to manage our devices or assist me with issues. Customer Support from Miradore has been stellar the entire three years we have had an account. Our IT vendor selected/recommended Miradore for us out of a variety of options, and found them to be the best fit considering price, features, and support; I would have to say they made an excellent choice!

Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.

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• Easy to install and configure
• Outstanding customer service and support
• Robust features
• Easy user interface

• It emits alerts before any vulnerability found, thus avoiding damages.
• It has a very simple interface so it is easy to use.
• It allows the protection against vulnerabilities as well as the backup of information and search before the loss of the mobile or theft.
• It runs in the background so it does not interrupt any activity.
• Its access is very flexible since only the internet is required to access through the application or web.

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Independently Invited by TrustRadius

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• Free version still does not have full functionalities for Android non-Samsung devices, can not push email.
• Can enroll Google Pixel, but can not push security policy as well now, like pin.

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• They're the global, mobile cyber experts we trust. They're ahead of the curve already. All I could suggest is, keep going in that direction.
• Perhaps, send out an occasional , brief update on global trends that business executives should be aware of, even when Lookout is already on it.
• Keep it brief, with a case study where a proactive action was taken and an event was avoided. Those would be shared enterprise-wide.
• More PR about your proactive actions would be educational for us all. NO FUD, will ever work, but seeing that there are actions we can take, even to the newest of threats will be very effective.

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I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.

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Sometimes it takes time to get a response back. There is a delay in updates to support devices with newest OS.

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This is the first time we've used an MDM. Our IT vendor researched and selected Miradore over several other options.

Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution. MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.

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• Increased productivity, as it avoids the installation and use of non-corporate apps;
• Increased protection and preservation of the company's information and integrity;
• It allows us to work remotely with company devices and have security.

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• Security is often hard to translate into ROI terms. However, having an option to locate a device does mitigate a possible large expense in fines or other issues with loss of data.
• Minimal cost/support needs, does not significantly impact support staff. So can add support without additional costs.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info