LogPoint vs. RackFoundry Total Security Management (discontinued)

LogPoint is incredibly useful for pulling information from various log sources and combining them together to offer insights into suspicious or potentially malicious behaviour. It is not intuitive and can take some time to get used to. Once you're up and running though, it's easy to onboard new log sources. Search queries can again be tough to get used to, but LogPoint support is really helpful and can offer assistance with writing more complex searches.

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RackFoundry Total Security Management (TSM) is suited for most companies that have the same challenge as my team had. If you are looking to purchase one security tool and spend most of your allocated budget then I would not recommend this for you. However, if you are looking for something close to a single pane of glass, (granted there is no such thing) this solution does come close as they have the main components built in such as their FW/IPS/IDS/SIEM. Before selecting RackFoundry we had two options which were: 1) Upgrade our current solution and spend an overbearing amount 2) Search for new vendors and maybe procure 1-3 devices and then manually integrate them. Because this was a unified console and integration between devices was simple, we were able to obtain 4-6 security functions and we even had some sense of security visibility via the SIEM. It's not as powerful as Splunk or LogRhythm, but it definitely does the job

• Technical support team is fast and competent
• License management and cost
• Log parsing
• New logs can be provided to the support team for parser creation
• High Availability architecture does not cost more

• Making promises about a service and product.
• Advertising a good price and offering great services.
• Supposedly offer 24/7 365 level 1 threat triaging.

• Providing a full Cloud solution
• Having more documentation for complex deployment

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has been my first year with Rack Foundry and at this point I have to say everything has been smooth, from implementation to support.

We are confident with the solution and we are using it daily

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Overall, LogPoint is pretty easy to get started with but faces issues with specific things (syslog on custom ports, script log collection, etc.).

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

LogPoint support is outstanding. They are incredibly helpful, and on occasions have proactively identified issues with our setup, and logged cases on our behalf before we had even noticed there was a problem. If there is a search we need to write that is beyond our skills, LogPoint support can typically write it for us within a couple of days. They are always very responsive, and I am yet to have a bad support experience.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Really nice person with huge skills on LogPoint

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

LogPoint is easier to implement and less expensive.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Well I have experience with the big names: SecureWorks, IBM and Splunk. Individually their logging tools are much better than RackFoundry's Total Security Management. This is great for large corporations and urban cities, however not so great for municipalities, mid size businesses and companies who fluctuate between 1-7 members on their IT staff. Why? Because it takes too much of their resources and integration with other products gets a little rough as you will need to configure your preferences to theirs. When a company has stability it is great to have a name brand product, however renewals and upgrade costs can be taxing to an organization.

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• Keep the same team to manage more IT resources
• Having a better logs visibility

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Overall the product has had a negative impact. Not necessarily on our environment but in the amount of time it has taken to deploy.