47 Ratings
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Score 7.7 out of 100
127 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

LogRhythm NextGen SIEM Platform

I will say that the LogRhythm NextGen SIEM Platform is well suited for an organization that is not very big but has multiple log sources. Or a lot of non-technical employees who do not know how to code or do write custom queries. Typically it is a good fit for universities and mid-range startups. This has an excellent interface, dashboard, useful for managing roles, but it doesn't provide the level of customization that a technical person with knowledge of coding probably would prefer. Software like Splunk and Elastic Search are much more flexible in terms of the granularity of the search.
Anonymous | TrustRadius Reviewer

Norton Small Business

For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
Prasar Sharma | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

LogRhythm NextGen SIEM Platform
8.6
Norton Small Business
Centralized event and log data collection
LogRhythm NextGen SIEM Platform
9.5
Norton Small Business
Correlation
LogRhythm NextGen SIEM Platform
9.0
Norton Small Business
Event and log normalization
LogRhythm NextGen SIEM Platform
8.7
Norton Small Business
Deployment flexibility
LogRhythm NextGen SIEM Platform
8.3
Norton Small Business
Integration with Identity and Access Management Tools
LogRhythm NextGen SIEM Platform
7.9
Norton Small Business
Custom dashboards and views
LogRhythm NextGen SIEM Platform
9.2
Norton Small Business
Host and network-based intrusion detection
LogRhythm NextGen SIEM Platform
7.4
Norton Small Business

Pros

LogRhythm NextGen SIEM Platform

  • LogRhythm is a great SIEM to learn content on because the building blocks are very intuitive and easy to implement. All of the concepts relevant to content development are literally represented as drag and drop building blocks that can be easily manipulated.
  • The statistical building blocks contain powerful anomaly detection capabilities that are extremely difficult to implement in other SIEMs or not possible at all.
  • LogRhythm does better event classification than any other SIEM by far. My team typically drops all classification schemes from default installations of SIEMs and rebuilds them from scratch. I can actually use LogRhythms event classifications in rules without worrying about excessive partial matches or correlating unwanted events.
Joel Eng | TrustRadius Reviewer

Norton Small Business

  • Effective Outcomes
  • Transparent & Customised Pricing
  • Ease of Use
Prasar Sharma | TrustRadius Reviewer

Cons

LogRhythm NextGen SIEM Platform

  • While searching for log events is quick, the interface isn't as user-friendly as other SIEM products.
  • Many of the administrative/management functions are only available through the full LogRhythm desktop console, not through the web console.
  • The LogRhythm agent, when used for FIM and RIM, is very memory intensive.
Anonymous | TrustRadius Reviewer

Norton Small Business

  • Confusing Workflow at Renewal
  • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
  • Easier Installation
Prasar Sharma | TrustRadius Reviewer

Likelihood to Renew

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 9.0
Based on 1 answer
LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
James Harrison | TrustRadius Reviewer

Norton Small Business

No score
No answers yet
No answers on this topic

Usability

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 2 answers
LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
Anonymous | TrustRadius Reviewer

Norton Small Business

No score
No answers yet
No answers on this topic

Support Rating

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 18 answers
Support has always been fantastic for this product compared to many other support providers I've worked with. They are always very friendly and seem to be well trained and knowledgeable and never have to wait long for a solution. We usually get the issue fixed in the first call, but also we really haven't had to use support a ton so that's also a plus
Anonymous | TrustRadius Reviewer

Norton Small Business

No score
No answers yet
No answers on this topic

Implementation Rating

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 3 answers
  • Buy professional services.
  • Buy and implement the system if possible.
  • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
  • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
  • Don't be afraid to call for help during your first months of use.
  • Don't close any ticket until you are sure the expected results are verified.
  • Use the community forums to discuss issues with your peers.
  • Watch the training videos offered by L R University.
James Harrison | TrustRadius Reviewer

Norton Small Business

No score
No answers yet
No answers on this topic

Alternatives Considered

LogRhythm NextGen SIEM Platform

LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
Anonymous | TrustRadius Reviewer

Norton Small Business

We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
Prasar Sharma | TrustRadius Reviewer

Return on Investment

LogRhythm NextGen SIEM Platform

  • The ability to search through logs in a centralized location really helps us to provide RCA (Root Cause Analysis) to management for outages. This helps us to quickly identify the cause of outages and thus saves money due to reduced downtime.
  • Being able to configure the alarms to provide real-time notification (and responses) to security events helps to prevent potential loss due to compromises (such as a fraudulent wire transfer).
  • The initial investment in LogRhythm SIEM is somewhat expensive, however, the appliance is built to your specific needs so you won't have to constantly be upgrading the device as your company grows.
Anonymous | TrustRadius Reviewer

Norton Small Business

  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
Prasar Sharma | TrustRadius Reviewer

Pricing Details

LogRhythm NextGen SIEM Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Norton Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LogRhythm NextGen SIEM Platform
7.7
Norton Small Business
9.0

Likelihood to Renew

LogRhythm NextGen SIEM Platform
9.0
Norton Small Business

Usability

LogRhythm NextGen SIEM Platform
8.0
Norton Small Business

Support Rating

LogRhythm NextGen SIEM Platform
8.0
Norton Small Business

Implementation Rating

LogRhythm NextGen SIEM Platform
8.0
Norton Small Business

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