LogRocket vs. SessionCam (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogRocket
Score 8.8 out of 10
N/A
Modern Frontend Monitoring and Product Analytics LogRocket combines session replay, performance monitoring, and product analytics, to enable software teams to create the ideal product experience.
$99
per month
SessionCam (discontinued)
Score 9.0 out of 10
N/A
SessionCam was a SaaS based solution that offers a suite of analytics tools including session replay, heat-mapping, conversion funnels and form analytics all designed to allow brands to optimize their website. Capabilities of the former SessionCam product are now provided by Glassbox, after the late 2020 acquisition.N/A
Pricing
LogRocketSessionCam (discontinued)
Editions & Modules
Team
$99
per month
Developer
Free
Professional
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
LogRocketSessionCam (discontinued)
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsDeveloper (free): includes 1000 sessions/month and 30 day data retention Team (starting at $99): includes LogRocket's core functionalities. Plans scale by session count and user seats Professional (custom pricing): includes LogRocket's core functionalities along with performance monitoring capabilities and advanced reporting—
More Pricing Information
Community Pulse
LogRocketSessionCam (discontinued)
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
LogRocketSessionCam (discontinued)
Small Businesses
Smartlook
Smartlook
Score 8.5 out of 10
Smartlook
Smartlook
Score 8.5 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 8.8 out of 10
Siteimprove
Siteimprove
Score 8.8 out of 10
Enterprises
Contentsquare
Contentsquare
Score 8.7 out of 10
Contentsquare
Contentsquare
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LogRocketSessionCam (discontinued)
Likelihood to Recommend
10.0
(1 ratings)
9.0
(4 ratings)
Support Rating
-
(0 ratings)
8.6
(2 ratings)
User Testimonials
LogRocketSessionCam (discontinued)
Likelihood to Recommend
LogRocket
It's incredible for anyone who works at a saas and does customer support. It's the first job I've ever used Logrocket at and it adds such a great layer of service
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Discontinued Products
SessionCam works well for helping you figure out what is and isn't working with a small or mid-sized business website. It can give you valuable insights regarding the flow of the user's movements on the site, and where the user might hit a dead end. Its reporting capabilities might not be powerful enough for more complex situations.
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Pros
LogRocket
  • enhances the customer support journey
  • allows non-techy personnel like myself to dive into customer issues
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Discontinued Products
  • Session replay.
  • Integration with Google Analytics.
  • Struggle score.
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Cons
LogRocket
  • It's a shame recordings are capped to the previous month, but I believe this might be due to the plan we're on?
  • Cropping sessions could be simplified I think - particularly the cropping tool's design
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Discontinued Products
  • They only did one part of an audit and said they were going to finish it, but never did. I've followed up with the account person and haven't heard back. This is a recent development this didn't happen with 2 other audits they did.
  • It has aspects to try and narrow down the data, but it's still a lot of data to parse, so in the end, it still takes a lot of time to truly use it.
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Support Rating
LogRocket
No answers on this topic
Discontinued Products
Very good support and super helpful implementation specialists.
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Alternatives Considered
LogRocket
No answers on this topic
Discontinued Products
I have never used any other similar tool and I am happy to say they proved exactly what we need.
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Return on Investment
LogRocket
No answers on this topic
Discontinued Products
  • Allowed us to improve our website in-house
  • Relatively low cost solution
  • Customer engagement and sales on website increased
Read full review
ScreenShots

LogRocket Screenshots

Screenshot of See a pixel-perfect recreation of a user session including the technical telemetry to help fix bugs fasterScreenshot of View data in aggregate across your customer base and alert on regressions in key APIsScreenshot of LogRocket closely integrates with many of the most popular frontend frameworks. In addition, LogRocket integrates with many support chat tools, backend logging solutions, and bug reporting systems.Screenshot of LogRocket helps you triage bugs more effectively by showing how many users are impacted by an errorScreenshot of In addition to aggregating application performance metrics across all users, LogRocket can also monitor and replay browser-based performance measures for specific users like CPU and memory usageScreenshot of Visualize and map the flow of visitors to your app. Watch sessions of users who have dropped out of the flow to determine commonalities and better understand user struggles

SessionCam (discontinued) Screenshots

Screenshot of Mouse movement heatmap