Logz.io vs. Symantec Server Management Suite

Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.

Incentivized

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!

Incentivized

• Well documented and easy to set up.
• Their alerting mechanism is really great especially when it comes to application monitoring.
• Our data analysis in Kibana is made easy with the solution for Logz.io.
• The issue checking and fixing is escalated quickly and is reported in time.

Incentivized

• Software deployment through policy
• Engage with customers for feedback
• Understands the future needs of customers

• Its price can be very high, so you should have good control of it to avoid exaggerated figures.
• Some functions can be confusing.
• It has limits to create subaccounts, which is a big problem for large companies.

Incentivized

• The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
• There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...

Incentivized

Really easy to use and ship the logs Good customer support Easy integration with the modules

Incentivized

I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments

Incentivized

Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.

Incentivized

Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.

Incentivized

Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.

Incentivized

The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.

• about the investment, this tool is helping in our day to day activities
• easy to troubleshoot the errors
• simple and powerful

Incentivized

• Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
• Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
• I've had a lot of help from the SMP Support staff and they're great people and very helpful!

Incentivized