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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LoyaltyLion

    Score2 out of 10
    N/ALoyaltyLion is a Customer Loyalty Program platform designed to manage incentive and reward systems for Ecommerce brands. The solution aggregates customer data to facilitate unified profiles and drive retention through customized engagement strategies. Key Capabilities Program Customization: The platform enables merchants to develop loyalty programs that align with specific brand identity and customer behavior goals. Platform Integrations:…

    $199

    per month

    PAR Punchh

    Score8 out of 10
    N/APAR Punchh is a loyalty and offers solution that focuses on providing restaurants with the tools and services to create branded and consistent in-store and digital customer experiences.N/A
    Pricing
    LoyaltyLionPAR Punchh
    Editions & Modules
    Small Business
    $199.00
    per month
    Advanced
    Custom
    up to 4000 monthly orders
    No answers on this topic
    Offerings
    Pricing Offerings
    LoyaltyLionPAR Punchh
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsLoyaltyLion also works with Enterprise ecommerce retailers - please contact our team for more information on pricing.—
    More Pricing Information
    Best Alternatives
    LoyaltyLionPAR Punchh
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LoyaltyLionPAR Punchh
    Likelihood to Recommend
    2.0
    (2 ratings)
    9.9
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (2 ratings)
    User Testimonials
    LoyaltyLionPAR Punchh
    Likelihood to Recommend
    LoyaltyLion
    If you have a Shopify website for your business, LoyaltyLion is a no-brainer due to its seamless integration which means it will fit like a glove into your CRM strategy. However, for any other backend e-commerce website, you need to look elsewhere since integration is not possible especially if you are looking at a retail strategy too where your POS system needs to be integrated into your website.
    Incentivized
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    PAR Technology Corporation (ParTech)
    We launched the program quickly and on schedule, Punchh has continued to evolve and enhance to adapt to our changing business needs, importantly developing integrations with other key partners —Olo, PAR Brink POS. I think it's ideal for a brand of our size with under 200 locations, perhaps for a chain of more than 2,000 locations, it could be worth considering building an in-house solution as a potential cost saving.
    Incentivized
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    Pros
    LoyaltyLion
    • In my opinion, it ties you into long contracts to suit their own needs
    • In my opinion, provides basic customer support to save them money
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • Reward-based App material. Punchh is great platform for reward tracking and fulfillment. I have not found one that does a better job at customer loyalty.
    Incentivized
    Read full review
    Cons
    LoyaltyLion
    • Integration only with shopify
    • UI could be better
    Incentivized
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    PAR Technology Corporation (ParTech)
    • Look carefully into the integrations, find out exactly what is possible. We launched when we had Monkey Media as our online ordering tool, although it was integrated, we ended up having to move to Olo just because it was such a stronger integration.
    • I would re-think having Facebook as an option to allow registration and signup to our app. This was recommended by Punchh, but we ended up getting so many out of date email addresses in our system that were associated with the Facebook account.
    • One thing we wanted to launch with was a gift card integration, but due to Punchh not being PCI compliant, and due to other technological limitations, that's not something we've been able to bring into our loyalty app, which would be nice to have.
    Incentivized
    Read full review
    Support Rating
    LoyaltyLion
    No answers on this topic
    PAR Technology Corporation (ParTech)
    The customer success people are not as invested as it seems they should be in their clients' business, at least not for the amount of money the platform costs. I am always looking for best practices to be provided or at least discussed with my AM, and she doesn't ever seem to care about what others are doing in my industry.
    Incentivized
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    Alternatives Considered
    LoyaltyLion
    In my opinion, Smile eats LoyaltyLion for breakfast, it was not on BigCommerce however so in my opinion could not use it
    Incentivized
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    PAR Technology Corporation (ParTech)
    We were looking for a partner who would help us get a loyalty program and a mobile app launched quickly, Punchh delivered our app on-time, the cost was very competitive and Punchh was being used by similarly sized brands in the restaurant industry. The integrations were in place and Punchh offered the Product functionality and performance we were looking for.
    Incentivized
    Read full review
    Return on Investment
    LoyaltyLion
    • It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces
    • We have seen a higher returning customer rate since using Loyalty points.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • We brought in over $7M from the app use alone in Q1 & Q2 of 2019.
    • It costs a ton to keep up, especially the more modules you subscribe to. Our (not so fancy price tier) price was about $100K for 2019.
    Incentivized
    Read full review
    ScreenShots

    LoyaltyLion Screenshots

    Screenshot of Reach loyalty program members wherever they are shopping - on desktop or mobile devicesScreenshot of Use data and insights from your loyalty program to show customers that you value and understand their individual buying behaviours