TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LoyaltyLion

    Score2 out of 10
    N/ALoyaltyLion is a Customer Loyalty Program platform designed to manage incentive and reward systems for Ecommerce brands. The solution aggregates customer data to facilitate unified profiles and drive retention through customized engagement strategies. Key Capabilities Program Customization: The platform enables merchants to develop loyalty programs that align with specific brand identity and customer behavior goals. Platform Integrations:…

    $199

    per month

    SaaSquatch

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty. Presented as ideal for companies with 10,000+ customers, Unicorns, and Fortune 500 companies, SaaSquatch enables companies to grow their user base through referrals, increase customer lifetime value, and improve customer retention & loyalty. Their success team and platform provide users with a growing library of…N/A
    Pricing
    LoyaltyLionSaaSquatch
    Editions & Modules
    Small Business
    $199.00
    per month
    Advanced
    Custom
    up to 4000 monthly orders
    Enterprise
    Get a quote
    varies
    Professional
    Get a quote
    varies
    Offerings
    Pricing Offerings
    LoyaltyLionSaaSquatch
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsLoyaltyLion also works with Enterprise ecommerce retailers - please contact our team for more information on pricing.—
    More Pricing Information
    Best Alternatives
    LoyaltyLionSaaSquatch
    Small Businesses
    Growave
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Influitive
    Score8 out of 10
    Enterprises
    No answers on this topic
    Influitive
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LoyaltyLionSaaSquatch
    Likelihood to Recommend
    2.0
    (2 ratings)
    8.5
    (2 ratings)
    User Testimonials
    LoyaltyLionSaaSquatch
    Likelihood to Recommend
    LoyaltyLion
    If you have a Shopify website for your business, LoyaltyLion is a no-brainer due to its seamless integration which means it will fit like a glove into your CRM strategy. However, for any other backend e-commerce website, you need to look elsewhere since integration is not possible especially if you are looking at a retail strategy too where your POS system needs to be integrated into your website.
    Incentivized
    Read full review
    Impact
    When it comes to standing different in today's market it is necessary to have a strong Digital base. So SaaSquatch helps to do that. It becomes a reliable tool to support on Digital and sales front. The company has attained great results using this tool. Through pricing is an issue but it will be helpful in sharing the end results.
    Incentivized
    Read full review
    Pros
    LoyaltyLion
    • In my opinion, it ties you into long contracts to suit their own needs
    • In my opinion, provides basic customer support to save them money
    Incentivized
    Read full review
    Impact
    • Running referral campaigns
    • Rewards Management
    • Loyalty programs
    • Employee contribution incentives
    Incentivized
    Read full review
    Cons
    LoyaltyLion
    • Integration only with shopify
    • UI could be better
    Incentivized
    Read full review
    Impact
    • Difficult to customize as per requirement.
    • High price is a worrying factor.
    • Lack of help desk support in my experience.
    Incentivized
    Read full review
    Alternatives Considered
    LoyaltyLion
    In my opinion, Smile eats LoyaltyLion for breakfast, it was not on BigCommerce however so in my opinion could not use it
    Incentivized
    Read full review
    Impact
    SaaSquatch is one of the most popular tools when it comes to rewards. If you are using CRMs like HubSpot, Salesforce, and Marketo, it easily gets integrated with these tools and gathers together all the essential pieces of reward campaigns. Other things that make it interesting are theme editing, easy reporting, and great customer service making this one of the best tools on the market today.
    Incentivized
    Read full review
    Return on Investment
    LoyaltyLion
    • It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces
    • We have seen a higher returning customer rate since using Loyalty points.
    Incentivized
    Read full review
    Impact
    • The ROI took time to show its colours.
    • Better results shown in long run.
    • Tool is time specific reactor.
    Incentivized
    Read full review
    ScreenShots

    LoyaltyLion Screenshots

    Screenshot of Reach loyalty program members wherever they are shopping - on desktop or mobile devicesScreenshot of Use data and insights from your loyalty program to show customers that you value and understand their individual buying behaviours

    SaaSquatch Screenshots

    Screenshot of Multichannel Campaign ManagementScreenshot of Secure Rewards Management