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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LRS VPSX

    Score9 out of 10
    N/ALRS VPSX is an output management offering from Levi, Ray & Shoup (LRS) in Springfield, Illinois.N/A

    OpenText RightFax

    Score8 out of 10
    N/ACaptaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.N/A
    Pricing
    LRS VPSXOpenText RightFax
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LRS VPSXOpenText RightFax
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LRS VPSXOpenText RightFax
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    OpenText XM Fax
    Score10 out of 10
    Enterprises
    No answers on this topic
    OpenText XM Fax
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LRS VPSXOpenText RightFax
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.6
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    LRS VPSXOpenText RightFax
    Likelihood to Recommend
    Levi, Ray & Shoup (LRS)
    LRS can be expensive. It supports all kinds of printers and models. One location for drivers for the printer. You do not install a printer driver at each workstation. It uses a central driver stored on a server. Easy management of printers. Can be deployed through SCCM or other products. It can be expensive for small businesses. It has been designed for large enterprises.
    Incentivized
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    OpenText
    [OpenText] RightFax is a great way to eliminate the need of physical fax machines and the need for analog lines to manage these faxes. When the Internet is down [OpenText] RightFax workflow becomes useless so a secondary network is required if you decide to eliminate physical fax machines completely. It the long run it saves time and money of paper/maintenance on physical machines.
    Incentivized
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    Pros
    Levi, Ray & Shoup (LRS)
    • VPSX is license based on the number of printers. You can have multiple VPSX servers. They do not charge extra for software licenses. As long as the total number of printers does not exceed a certain amount.
    • It has secure printing features that are really great. There is an additional cost for secure printing. We have about 150 secure printing licenses out of over 2800 printers.
    • You can manage multiple VPSX printers from any VPSX web login. As long as the configuration is corrected you should have no issue.
    • It can be integrated with AD. All groups and members are defined in AD, then at the application level, you can grant access to manage the product.
    • It can give you granular access for managing printers based on your company policy and requirements.
    • Upgrades are simple and quick.
    • Support has been outstanding.
    Incentivized
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    OpenText
    • The customer routing inbound fax traffic
    • Gateway to the new RightFax 2100 gateway
    • Ability to verify Faxes
    Incentivized
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    Cons
    Levi, Ray & Shoup (LRS)
    • Centralize reports. It lacks reporting tools.
    Incentivized
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    OpenText
    • Reporting can be done a bit better. The current iteration is pretty powerful and can give you more than you need.
    Incentivized
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    Support Rating
    Levi, Ray & Shoup (LRS)
    Support is great. They can hold your hand if you do not know. The support staff is well trained. If the support is unsure, they will bring another SME to help out right away. After hour support is quick to respond to the call.
    Incentivized
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    OpenText
    OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened.
    Incentivized
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    Alternatives Considered
    Levi, Ray & Shoup (LRS)
    We were using HP printing and Novell iPrint. VPSX was really easy to manage and it was more efficient for Einstein.
    Incentivized
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    OpenText
    I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate.
    Incentivized
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    Return on Investment
    Levi, Ray & Shoup (LRS)
    • Less FTE to manage products. It requires a minimum day to day maintenance if the setup is done properly.
    • We can review from the dashboard to see how many printers are having an issue. Number count.
    • It requires some time to learn the product.
    Incentivized
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    OpenText
    • I am not evolved in this info.
    • It takes a lot of resources to manage this product.
    • It is cheaper than other solutions.
    Incentivized
    Read full review
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