Lucid Visual Collaboration Suite is effective for process documentation and knowledge sharing across teams. For us, we used it to map out individual roles and specific tasks within each role to create clear and visual workflows that others can follow at any time. A key scenario where it works well in our business for business continuity during absences another colleague can pick up the role by following the process on Lucid Visual Collaboration Suite with minimal disruption. The visual diagrams are easy to understand and a written document.
For being a security software, it is extremely secure and it has never failed. It is a very robust software and the fact that it integrates with so many other security / surveillance system is very good. The company has been on the market for a while and the software is constantly updated adding new enhancements and features all the time. The video module is the feature we like the most. We use it all the time and it is extremely reliable. With the phone we can check properties and inside, from one office to a kitchen area, a lobby, a corner. We can connect several phones and users and we can manage rerouting our emegencies very easily. The alarm control is also very good and easy to use
Large number of predefined charts, diagrams, flows
A great repository of various symbols and objects
The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
Easy way of duplicating shapes.
While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
The sign in page could use some help. When I first signed up, it was really difficult to login, unless I was logged into the perfect Lucid Visual Collaboration Suite software. It doesn’t seem to have a route to get people to the right place if you’re in the wrong place.
It’s nearly impossible to move content off of the Lucid Visual Collaboration Suite if you’re looking to get your content into a different platform.
Lucid Visual Collaboration Suite requires frequent updates and refreshes of the pages (at least daily).
The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
Overall the experience with Bloomfire has been a positive one.it makes such difference day-to-day to have a single source of truth for our organization.
Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.