What users are saying about
8 Ratings
1 Ratings
8 Ratings
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Score 8.4 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Maestro

Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
Joanna McKenzie | TrustRadius Reviewer

Preciate

If you have a fast-growing team that is on the same training journey, it allows you to see who is and who is not engaged. I carefully measure who participates in consistent recognition and discussions, and my findings so far are that there is a correlation between recognition and engagement. Most of my least engaged employees when it comes to Preciate recognition assignments or suggestions tend to also be the lowest-performing reps when it comes to metrics or results. I am currently measuring the top users to see what affects recognition has on morale and enthusiasm.
Alfred Arias | TrustRadius Reviewer

Pros

Maestro

  • Creating a completely customized rubric to grade tickets on the things you want to help your team grow in
  • Allowing managers to track how their agents are doing as well as providing concrete examples of work product for 1:1 meetings
  • Giving management peace of mind that agents are responding appropriately to clients
Matt Dale | TrustRadius Reviewer

Preciate

  • Easy install and user interface.
  • Great customer service.
Alfred Arias | TrustRadius Reviewer

Cons

Maestro

  • No ability to view contact information from a home screen (must click into profile to see phone number)
  • Feels a bit archaic
  • Would be nice to see "flags" or ways to mark students for calling
  • Wish that the 'attempted call' option turned a student yellow instead of keeping them red
Anonymous | TrustRadius Reviewer

Preciate

  • I would love to see more web based videos and FAQ's.
  • More branding.
Alfred Arias | TrustRadius Reviewer

Likelihood to Renew

Maestro

Maestro 7.0
Based on 1 answer
Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
Anonymous | TrustRadius Reviewer

Preciate

No score
No answers yet
No answers on this topic

Support Rating

Maestro

Maestro 10.0
Based on 1 answer
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
Joanna McKenzie | TrustRadius Reviewer

Preciate

Preciate 10.0
Based on 1 answer
Preciate is always ready to help with questions or problems. They are good at follow up and also being proactive when new versions or upgrades are released. They also do a great job putting useful information on social media like LinkedIn and Twitter, that information is useful when we have an issue. Additionally, they have been really good at taking our suggestions and incorporating them into future builds and versions.
Alfred Arias | TrustRadius Reviewer

Alternatives Considered

Maestro

We selected Maestro over Qualitista and some hacked together Google Sheets scripts that performed similar functions. At the time Qualitista was in its early alpha stage and wasn't something that would have worked for our team. The Google Sheets script worked well for a small team, but didn't allow us to do what we wanted with peer feedback. The team at Maestro did a great job onboarding us and adding features for our peer feedback use case.
Matt Dale | TrustRadius Reviewer

Preciate

The only tools that are close are Slack and chatter, which to me are not as useful or user-friendly, nor do they allow you to take the recognition and connections with you. I am confident that Preciate's platform helps you to build real and long-lasting relationships.
Alfred Arias | TrustRadius Reviewer

Return on Investment

Maestro

  • At one point our step pricing was not working properly so we did lose some room revenue. Maestro helped us get this resolved.
  • Maestro saves time, which saves money, by having all of our member billing, reservations and more in one location.
  • No other impacts that I can think of.
Joanna McKenzie | TrustRadius Reviewer

Preciate

  • No negative impact.
Alfred Arias | TrustRadius Reviewer

Pricing Details

Maestro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Preciate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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