Maestro is an employee performance and talent mangement software solution offered by Madison.
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Slido
Score 9.4 out of 10
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Slido is an audience interaction platform that helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes. From internal communications professionals to team leaders, conference organizers, and individual presenters, Slido can be used by those looking to enable open conversation at a live or virtual meeting. Slido works with popular video conferencing and presentation platforms and integrates with Microsoft…
Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
How was it well suited to me? - The leaderboard and freedom to edit the quiz. The fastest finger quiz to announce the winner based on fairness. The ease of login through QR Scanner. Also, it did not pinch my pocket at all. The best part is this $25 earning opportunity via feedback :-). And the list goes on... The less appropriate part was mentioned earlier in ways that I see improvements with Slido, coming to utilize Slido everywhere and in various ways. Overall, I love the AI suggestions.
Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
I miss the Slack integration; they used to have this and they deprecated it in the last year or so.
I believe they have a nice integration for PowerPoint, would be nice if they had something similar with google slides since that is what we typically use internally.
We use the word cloud feature often and sometimes answers seem to get lost (as in don't show up at all) on the screen. for example, an answer will be there, then as more answers come in it disappears, and when we get to a certain threshold of answers it somehow pops back up again. It's not the worst but sometimes someone will ping me that their submission didn't make the word cloud and they're bummed.
It gives High engagement of audience or trainees during live workshops and easily connect with other software. Ease of use for both participants and host for live interaction and workshops. Since it doesn't require any app to download and can be used via browser. It understands the issue of users and gives updates time to time.
The one reason I choose a tool for my workshop over other tools is their usability. I need a tool that my audience will be able to use adequately very rapidly. The learning curve has to be very steep. I never have the time to "train" my client on a new tool. They are always in a rush and there should not be anytime wasted in learning how to use a new tool. Slido provides me with great functionalities that are easyly learned in a live environment , be it virtual or in a face to face situation.
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
I had to use the support for this tool only once. The response was very rapid, very professional and fulfilled my needs immediately. Online support services are sometimes advertised only to lure people into buying the product but and non-existent or difficult to use afterwards. Not with Slido. This was not an automated chatbot and the direct contact really helped me
I find that training is very informative as it helps understanding the software usages and implementation. It gives the usgaes area and how to create gamification and live Q&A section so that you can use in live team meetings and workshops. It is very useful in training and webinars where a large pool of people are there.
Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
Slido has various upsides when compared to Kahoot or Quizizz. Firstly, Slido offers live video integration so people don't have to switch tabs to interact with us during events or webinars. Secondly, Slido has multiple options like MCQs, rating and ranking for polls which increases its use case. Lastly, its user interface is way easier to navigate for the audeince and the results are in real time. The analytics provided after the meetings are also very helpful.
