MaestroConference vs. Proficonf (discontinued)

This is best suited for webinars where you want increase participant engagement. Maestroconference has helped us avoid the type of webinar where the presenter has no idea if people are listening and participants often lose interest and end up checking email. The interaction level can become extremely high leading to increased engagement, satisfaction and buy-in.

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Whenever you need to speak with someone who is not an experienced internet-user, Proficonf is the best. I mean there's a big green button you need to press. Sometimes you need to put your name. That's it. Even the old folks can handle it well. Also, we find Proficonf surprisingly good working with a non-stable internet connection. I mean, of course, quality is decreasing (they say it's adaptive), but the video remains smooth. Even in those cases, Proficonf has probably the smoothest video among all video conferencing services.

• The number one strength of Maestro Conference is the ability for the host to create "break out" groups where members of the call can interact with each other in smaller groups as if they were in an in-person conference.
• Another quality of Maestro Conference that I love is the fact that the host can then "weave in and out" of the different break out groups, listening in, providing support and getting feedback. It's an incredibly tool that Maestro offers.
• Lastly I think Maestro Conference has excellent customer service.

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• Super-easy to start a meeting
• Available from mobile phones
• Bunch of presenting tools

• The call sound quality was often pretty poor, and we had a lot of trouble with calls being dropped. Over the years I would periodically throw in the towel and go back to Free Conferencing just to have reliable quality. But they only have 3 of 4 breakout rooms and I couldn't conduct the rooms easily. Then I try MC again to see if the engineering had improved. It was like a wave. Sometimes better, sometimes worse.
• The conductor interface has an annoying glitch wherein we could not change a persons attribute fields on the fly. I would interview my callers and assign them to one class or another based on their answers, and the partner up people into breakout rooms based on their answers. This meant editing the two attribute fields , and it just plain didn't work 75% of the time.
• Maestro Conference repositioned its business away from small educators like me, to large organizations like political action committees. The price became too high for me, and it just no longer made sense. I repositioned my product to work with less expensive and less complicated solutions.
• The add on features, like recording each conference room, were insanely expensive.
• VOIP and MC didn't mix. The MC dialer never worked. Neither did Skype. This meant that my international callers were out of luck. This was FRUSTRATING to say the least. Now I just use Skype. A picture is worth a thousand words.

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• They need to fix their iOS.
• Maybe more features would be good.
• Separate service for webinars.

we have found no other company with the technology that allows us to conduct webinars with this level of interactivity. We've also been watching as the company has added on addtional functionality and are very please with how it is developing.

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Maestro Conference is the only service I know that allows you to create break out groups and allow participants to actively engage with each other and with the host. It is the most like an "in-person" event of any service I have used. And the customer service has always been excellent

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Proficonf proved to be a bit better than appear.in in terms of video quality and features. Zoom and Skype weren't any good for us. Proficonf is completely web-based, so it doesn't require a download like Skype or Zoom. Proficonf has much better video quality, there's no competition on that subject. And it's so much easier to use. However Skype is also a messenger, so we are still sometimes using it.

• When the monthly call with breakout rooms was working well I had a lot of good conversion. When it was not, because of sound quality of dropped calls, I was giving people a poor experience. Since I was using MC as the centerpiece of my TRIAL calls, it was a two edged sword.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Increased quality of sessions
• Increased outreach to clients
• Save time