MaestroQA vs. SHOPLAZZA

MaestroQA

3 Reviews and Ratings

SHOPLAZZA

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MaestroQA	Score 8.4 out of 10	N/A	MaestroQa is QA software that aims to drive customer loyalty. It provides unfiltered visibility into what's happening with agents, customers, CX processes, and business with a quality program built on MaestroQA.	N/A
SHOPLAZZA	Score 10.0 out of 10	N/A	Shoplazza provides a shopping cart SaaS that help businesses build, market and manage their online stores by providing product sourcing, marketing, ERP, payment and shipping support.	$28 per month

Pricing

MaestroQA

SHOPLAZZA

Editions & Modules

No answers on this topic

Basic: $28
per month
Advanced: $59
per month
Ultimate: $99
per month
Enterprise: $189
per month
Pro: $218
per month

Offerings

Pricing Offerings
MaestroQA	SHOPLAZZA
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	MaestroQA	SHOPLAZZA
Top Pros	No answers on this topic	Pro No coding Pro Technical knowledge Pro Knowledge is required
Top Cons	No answers on this topic	Minus Better documentation Minus Needs to improve Minus Self help

Best Alternatives
	MaestroQA	SHOPLAZZA
Small Businesses	Sogolytics Score 8.9 out of 10	Shopify Plus Score 8.9 out of 10
Medium-sized Companies	CustomerSuccessBox Score 9.5 out of 10	IBM Digital Commerce Score 9.0 out of 10
Enterprises	Quadient Inspire Score 9.4 out of 10	IBM Digital Commerce Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	MaestroQA	SHOPLAZZA
Likelihood to Recommend	10.0 (1 ratings)	10.0 (2 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (1 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	MaestroQA	SHOPLAZZA
Likelihood to Recommend	MaestroQA If you have a small to mid-size Contact Center, MaestroQA is a wonderful tool to measure the quality of service being delivered by your agents. Incentivized Verified User Anonymous Read full review	Shoplazza The customer service is efficient. So whenever I've needed any help, they've always responded on time with easy solutions. Verified User Anonymous Read full review
Pros	MaestroQA Monitors the quality of our agents Provides a user-friendly front end Provides detailed reporting Incentivized Verified User Anonymous Read full review	Shoplazza Customizable themes No coding or technical knowledge is required Good for managing small as well as large teams Verified User Anonymous Read full review
Cons	MaestroQA No answers on this topic	Shoplazza Need to add more themes Can have better documentation Pricing should be a little more flexible Verified User Anonymous Read full review
Support Rating	MaestroQA No answers on this topic	Shoplazza The customer support team is quick and efficient. They've always responded quickly with easy solutions. Verified User Anonymous Read full review
Alternatives Considered	MaestroQA NICE CXone has a great QMS - Quality Management System, but it comes at a much higher cost than MaestroQA Incentivized Verified User Anonymous Read full review	Shoplazza Empowering online stores to go global and achieving exponential growth in cross-border sales, SHOPLAZZA is the number one choice for overseas B2C stores. Sohel Rana Senior Content Writer Read full review
Return on Investment	MaestroQA We saw an instant improvement in our Agent's quality This is truly a collaborative tool - Quality Analyst - Agent Incentivized Verified User Anonymous Read full review	Shoplazza Positive Return on Investment on my Dropshipping store Verified User Anonymous Read full review
ScreenShots