What users are saying about
1 Ratings
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Score 5 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

MailMeter

If you are looking for an onsite solution, MailMeter does the job. Like any program, you will have problems on occasion, however the product is fairly stable. In my opinion, mail archiving is a service that's more suited towards cloud-based services rather than on premise. Much like a spam filter that runs on a Windows server, this product feels like it's from a bygone era.
Kenny McGarrity | TrustRadius Reviewer

Metalogix Archive Manager

Archive Manager is very cost effective and much less expensive than Veritas Enterprise Vault. I use Archive Manager as protection from ransomware. This has saved me more than once where I can very rapidly restore encrypted files. It is also hardware agnostic and very flexible.
Anonymous | TrustRadius Reviewer

Pros

MailMeter

  • The program is a beast and continues to chug away at emails.
  • The interface is simple and doesn't require reading a manual to understand.
  • MailMeter works fully with all versions of Exchange, including Office 365.
Kenny McGarrity | TrustRadius Reviewer

Metalogix Archive Manager

  • Email archiving and retrieval - leaves a stub in the users mailbox so they can still see and retrieve emails directly from their mail client.
  • Very little admin or maintenance required from IT.
  • PST Scavenging - MAM has a tool that will hun the network for rogue PSTs, and import same into MAM so the PST can be deleted.
  • The Metalogix team are one of the best support teams we've ever dealt with.
  • Prompt, knowledgeable and friendly.
Richard Gray | TrustRadius Reviewer

Cons

MailMeter

  • Due to its nature, MailMeter's storage of data files will continue to grow as time goes on. Plan accordingly!
  • Like the data files, the MailMeter SQL database becomes huge over time - Plan accordingly!
  • We have been through several versions of this program, and at times mail journal processing has stopped causing problems with mail flow.
Kenny McGarrity | TrustRadius Reviewer

Metalogix Archive Manager

  • Archive Manager has a very steep learning curve. In some areas it seems unnecessarily complicated. You can either spend a great deal of time reading the never ending documentation or pay for their installation services.
  • Metalogix was recently acquired by Quest. Since this transition, their support had greatly gone downhill. The last couple of times I have opened a ticket I have been asked for a service tag. Metalogix products do not have service tags and the front level techs seem to be unaware of this.
Anonymous | TrustRadius Reviewer

Support Rating

MailMeter

MailMeter 3.0
Based on 1 answer
Of the few times I've dealt with support, I felt like the people who were on the other end couldn't help me. Latest instance was with resolving a license renewal issue, they had to connect me to someone in Ireland and were on a tight schedule to help me during their shift. Come to find that I could not renew a license because their license server was down. In all it wasn't a good support experience, however unfortunately par for the course.
Kenny McGarrity | TrustRadius Reviewer

Metalogix Archive Manager

Metalogix Archive Manager 8.0
Based on 2 answers
Customer support is great and I will typically work with the same representative every time. He is very knowledgeable in the product and has been with Metalogix for a long time. I am concerned how the acquisition from Quest will affect this. It seems like their pool of knowledgeable support representatives is small.
Anonymous | TrustRadius Reviewer

Alternatives Considered

MailMeter

Probably an unfair comparison, but Mimecast has some interesting features that MailMeter does not. First, Mimecast is cloud, MailMeter is on-premise. Mimecast has all the same eDiscovery features that MailMeter has, however is also able to offer seamless archive stubbing into Outlook. Since you don't have to suck up resources on your local network, you easily save money spent on disk/compute resources.
Kenny McGarrity | TrustRadius Reviewer

Metalogix Archive Manager

Large enterprise scalablity.
Richard Gray | TrustRadius Reviewer

Return on Investment

MailMeter

  • This product has done a bang up job in providing quick access to historical email content. The amount of time saved, including instant verification of email transactions, make this product worth the yearly license.
  • As a result of hosting our mail archive onsite, we have had to spend large amounts of our total pool on disk space, cutting down on overall ROI.
  • MailMeter does not require hefty Virtual Machine resources, which allows us to allocate resources towards other servers.
Kenny McGarrity | TrustRadius Reviewer

Metalogix Archive Manager

  • MAM has enable us to tier our email storage intelligently between high speed SAN, Low Cost NAs and Amazon cloud.
Richard Gray | TrustRadius Reviewer

Pricing Details

MailMeter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Metalogix Archive Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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