TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maitre'D

    Score7.9 out of 10
    N/AMaitre'D point of sale (POS) from Posera headquartered in Montreal is a retail POS solution quick serve or table service restaurants, hotels, bars or nightclubs, and other venues. It consists of both hardware and software. Additionally, Maitre'D can be extended to provide restaurants with back office functions such as workforce and inventory management, cash management, events management, and sales forecasting.N/A

    Sellbrite

    Score10 out of 10
    N/ASellbrite enables brands and retailers to list and sell products across multiple online sales channels and gain centralized control over inventory and orders. Sellbrite’s cloud-based, channel management platform integrates with marketplaces and shopping carts.

    $19

    per month (Shopify edition, up to 100 orders per month)

    Pricing
    Maitre'DSellbrite
    Editions & Modules
    No answers on this topic
    Pro 100
    $29
    per month up to 100 orders per month
    Pro 500
    $79
    per month up to 500 orders per month
    Pro 2k
    $179
    per month up to 2000 orders per month
    Offerings
    Pricing Offerings
    Maitre'DSellbrite
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing. Sellbrite for Shopify edition available starting at $19 per month. High volume plans available.
    More Pricing Information
    Best Alternatives
    Maitre'DSellbrite
    Small Businesses
    Lightspeed Restaurant
    Score9.9 out of 10
    Rithum
    Score6.2 out of 10
    Medium-sized Companies
    Toast Point of Sale
    Score8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Maitre'DSellbrite
    Likelihood to Recommend
    7.9
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Maitre'DSellbrite
    Likelihood to Recommend
    PayFacto Payments Inc.
    Maitre'D is great in a shop where multiple terminals are needed. Servers and Bartenders can use any terminal they are near (there are some exceptions, but that is up to the location to make terminals tied to people or not).

    On the other hand, a small single terminal shop would be a good fit for Maitre'D, there are much less expensive options for the smaller need.
    Incentivized
    Read full review
    GoDaddy
    Sellbrite is perfect for those wanting to manage several marketplaces at once. You can have one inventory and one place for all incoming orders. Where Sellbrite falls short is in regards to the time it takes to update inventory. It takes about 15 minutes for inventory to be updated after an order is placed in one of the marketplaces, so if you usually work with low inventory count and fast turnaround, this might create complications.
    Incentivized
    Read full review
    Pros
    PayFacto Payments Inc.
    • Maitre'd allows us to use their Broadcaster module to push product and pricing updates to all five of our regions, simplifying product rollout and updates.
    • The program is versatile and allows for integration with loyalty and online ordering systems, however that does require some advanced technical knowledge to properly execute.
    • The program is easy to learn from a cashier and management standpoint, new hires can get up to speed quickly which helps minimize required training time and ultimately labor hours.
    Incentivized
    Read full review
    GoDaddy
    • Manage Inventory
    • Create new listings
    • Process Incoming orders
    Incentivized
    Read full review
    Cons
    PayFacto Payments Inc.
    • Maitre'D could make better use of pick lists, especially when it comes to the delivery and take-out orders. The interface is out-dated and feels awkward and needlessly cumbersome.
    • When a problem (bug) is discovered, I would like to see better and more rapid response from the company.
    • Major improvements are slow to happen. I am on the same major version as I started with 7 years ago and I believe there are customers still using the prior version. This seems like too long for a company to allow old versions to live and must force them to support too many different variations. This situation has to detract from the company to develop new and better capabilities.
    • Access to raw data is not possible, custom reports are not available. I consider this a major drawback. Entering a lot of new items, or changing a lot of item information is painful. Changes are made item by item, no bulk edits. For example, let's say I want to increase the price of beer by $1 and I have 50 types of beers, I will need to modify 50 individual items, that is easily more than an hour's work.
    Incentivized
    Read full review
    GoDaddy
    • Creating an Amazon listing
    • Connecting to Shopify
    • Managing Incoming messages
    • Refunding and cancelling orders
    Incentivized
    Read full review
    Alternatives Considered
    PayFacto Payments Inc.
    We have been on various versions of Maitre'd for about ten years now and came from conventional cash registers. Maitre'd obviously added tremendous value in that situation. As far as looking to the future goes, we have compared Maitre'd to various competitors and found our biggest knock on it is they haven't moved to a cloud model yet.
    Incentivized
    Read full review
    GoDaddy
    No answers on this topic
    Return on Investment
    PayFacto Payments Inc.
    • My shop needs a POS to operate efficiently. We are too large to go manual, there would be way too many mistakes. Maitre'D is a good choice for our need.
    • The Berg liquor pouring control system has a native interface into Maitre'D and our return on investment was 4 or 5 months.
    Incentivized
    Read full review
    GoDaddy
    • Sellbrite has reduced the time I spend managing inventory by 60%
    • Sellbrite has helped me triple the catalog size I offer on marketplaces while keeping costs the same
    • Sellbrite has allowed me to manage incoming orders on one platform reducing time needed to print and mark orders as shipped by 50%
    Incentivized
    Read full review
    ScreenShots