ManageEngine ADSelfService Plus vs. SplashID

I think it's suited for any scenario, but mostly for people with a lot of remote users. It reduces the number of support requests as well that relates to forgotten passwords.

Incentivized

SplashID is really only well suited if you are looking to store passwords offline on your own server. There is no risk of them being leakedin a large scale breach of SplashID, but then it is only up to your security. Since it is not stored online, there is also not a way to restore the master password, so don't forget it!

Incentivized

• Remote password changes when not connected to a VPN or at a remote office
• MFA for certain user groups allows standard users to work normally without additional effort
• Excellent reporting
• MFA for certain services such as terminal access greatly enhances security to these servers.

Incentivized

• Generates new passwords
• Stores passwords offline
• Maintains usernames and notes for specific applications in one place

Incentivized

• Assist with post-implementation reviews to ensure we configured everything correctly
• Better integration with mobile devices such as an app to change M365 passwords for our mobile-only users
• It would be great if password changes of mobile users updates the AD so these accounts don't reflect as dormant AD accounts.

Incentivized

• Tabbing through password creation is not intuitive
• The app is slow at unlocking to reveal passwords
• There are a limited number of fields you can use for each password making it difficult if you have lots of information to store about one app
• It is not easy to categorize passwords and stay orginized

Incentivized

We only had to send out a one-pager with instructions for staff to register and staff found it very easy to use.

Incentivized

SplashID is pretty usable, but there are definitely some key downfalls. Like I previously mentioned, it lacks easy organization. It is also not very user friendly to enter passwords. The password generation tool could use some additional options to remove certain special characters because on more than one occasion I have had to adjust a password to remove a prohibited special character.

Incentivized

We have multiple products of ManageEngine in use, so it made logical sense to stick with them due to the integrations available with their other products, hence others weren't considered.

Incentivized

SplashID is not nearly as comprehensive as LastPass. LastPass is much easier to orginize and create folders for certain categories. It is also easier to launch logins stored in the vault. The only benefit SplashID provides is that you can store passwords offline. SplashID is better on the pocket book because it is a one time fee where LastPass is subscription based.

Incentivized

• Significantly reduced number of support calls for forgotten password, so less support services people required
• The ability to remotely change AD and M365 passwords saved a lot of time and costs of people travelling to offices to change passwords and we were able to reduce the password expiry time to be in line with best practice.

Incentivized

• SplashID keeps our passwords off the cloud
• SplashID allows us to have unique passwords for each app without having to remember them or store them in an unsecured manner

Incentivized