ManageEngine Applications Manager vs. SolarWinds Database Performance Analyzer

Managed Engine Applications Manager excels in monitoring virtual machine databases and general system health. However, it isn't designed for monitoring items like UPS (Uninterruptible Power Supply) systems. Its strengths lie in optimizing IT infrastructure, while UPS monitoring would be better suited to managed engine opsmanager.

Incentivized

I believe that SolarWinds Database Performance Analyzer is a great choice for an organization that does not have a specific DBA or one that is still growing into the role. SolarWinds Database Performance Analyzer is filled with hints, tips, and explanations of the various readings and metrics. This is very useful to help understand what is happening and why, what it means, and what some potential solutions are towards remediating any issues. This is extremely valuable for our development team, allowing them to be more proactive with the queries they write in viewing how they perform and where bottlenecks might be.

Incentivized

• Intuitive ease of the administration interface
• Improvements and security fixes that are quickly integrated with frequent updates
• Visibility into the status of our services and the end user experience (End to End)
• Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.

Incentivized

• Ability to drill down to wait for the issue and have a clear path as to what may be causing the issue.
• Ability to quickly add a new target and the ease of installation and upgrades.
• Reporting features to group my most troublesome customers into a daily report in one email.
• Excellent customer support on any issues I can't immediately solve.

Incentivized

• Plugin Quirks where it times out
• Navigation through some of the screen seems a bit confusing
• Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
• Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!

Incentivized

• Resiliency of the Monitoring checks after the server underwent maintenance reboot. My experience is the monitor (Action) needs to be started manually. If possible it can automatically detect service/server then start to monitor again when system is back up.
• Much lighter UI.
• Granularity up to minutes.

Incentivized

For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.

Incentivized

We have relied on this product for a very long time and it continues to exceed expectations. The product is a vital part of our organization at this point, it would not be very ideal for us to abandon it. We use it almost every day and depend on its alerts for critical parts of our business

Incentivized

The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.

Incentivized

I don't want to think about managing clusters of SQL servers in the future without this tool. We have demoed other tools and SolarWinds Database Performance Analyzer is the gold standard for usability and insight into what your servers are doing. The UI is a bit dated, but everything is laid out in a logical manner and drilling down into queries or timeslices is extremely intuitive.

Incentivized

The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.

Incentivized

I have had to use their support on a few occasions, for reasons that I am not clear about until recently I have always had problems upgrading the software (although the last 2 updates have gone without issue which I am very pleased to say). On those unfortunate occasions, the support has been brilliant with either excellently documented guides on how to resolve the issue by myself or have been hands-on with calls and screen sharing to remotely fix the issue. Every time the problem was sorted and more importantly, nothing was lost (apart from a bit of time). And as I stated above whatever the problem was that was causing my upgrade issues appears to have been resolved in the last 2 updates.

Incentivized

Follow the guidelines for the capacity of the servers. We found that the DPA databases were getting rather large and also that there are ways to reduce their size built into some of the options.

Incentivized

Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.

Incentivized

I have used Spotlight (for Oracle on RAC) but it has been several years. The dashboard was crisp, clean, and intuitive, but the tool had a significant overhead. However, no competitor made a tool that met our needs at the time. I have also used Idera's SQL Diagnostic Manager in more than one company. That tool is helpful for a larger environment than we currently have. But I think it is better at alerting than DPA but worse at just about everything else. The good thing is you can flag an alert as acknowledged, so you stop getting emails. The bad thing is I don't think I could use it to troubleshoot issues like I do with DPA. I do not have enough experience to provide helpful feedback on the others selected.

Incentivized

• By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
• It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
• ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.

Incentivized

• Paid for itself in days. We had a stored procedure that could not meet its SLA, DPA highlighted the issue and contributed to the resolution.
• We had a stored procedure that we were able to calculate as running in 9 milliseconds, unfortunately, we had transactions coming in 7 milliseconds, resulting in duplicate transactions, indicating that a mutex function was needed.

Incentivized