MSP Choice for remote management and support

Rarely do we give reviews on software solutions, however, I feel this particular application deserves some praise. First let me say, software selection is not an easy process. You do not know what's out there better, until you've tried it. ManageEngine is one of those applications that's somehow under the radar until you see it in action, or it's talked about by an IT Pro. The use of the many functions of the central interface is actually made with common sense. Not too many options to distract you, but enough to get the job done if you need it. There is a plethora of options and solutions for just about every remote management task you can think of. Its ease of use once configured properly is also surprising. I can honestly say that this software works like a charm. You can get the data you need rather quickly, perform important tasks using automated tools and keep everyone happy. It's like AD on steroids with some networking built in. Like I said, many solutions out there, and until you try this particular one, you'll be missing out big time. We're satisfied and plan to continue recommending it to clients.