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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Remote Access Plus

    Score7.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…

    $145

    access for 5 techs and 50 computers billed annually

    Pricing
    ManageEngine Remote Access Plus
    Editions & Modules
    Standard
    $145
    access for 5 techs and 50 computers billed annually
    Professional
    $195
    access for 5 techs and 50 computers billed annually
    Standard
    200$
    access for 5 techs and 50 computers billed annually
    Professional
    300$
    access for 5 techs and 50 computers billed annually
    Offerings
    Pricing Offerings
    ManageEngine Remote Access Plus
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsRemote Access Plus comes free with access up to 10 computers. Pricing options are determined by the number of technicians and the computer range needed. Pricing represented here allows for 5 technicians and a computer range of 50. Additional technician licenses can be purchased at an additional cost.
    More Pricing Information
    Community Pulse
    ManageEngine Remote Access Plus
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Chose ManageEngine Remote Access Plus
    There aren't many others we evaluated on the list, but we actually tested several very good and comprehensive ones, quite flexible, but they either didn't offer on-premises installation or their cost-benefit ratio didn't suit our needs. There were some that had everything, but …
    Incentivized
    Chose ManageEngine Remote Access Plus
    The best part about ManageEngine Remote Access Plus is that it supports every operating system which any employee can use like Mac, Linux, or Windows. It is packed with some incredible features for support and troubleshooting like inventory list, drag and drop files, keep track …
    Incentivized
    Chose ManageEngine Remote Access Plus
    Remote Access Plus is a lot more user friendly and can easily be used by junior IT staff efficiently.
    It is also a lot more powerful with a range of additional features and functions
    Incentivized
    Chose ManageEngine Remote Access Plus
    Great value for money, reduces the time technicians spend trying to access remote desktops, screenshots allow us to document fixes, the ability to reach multiple platforms is essential and works really well. The ability to transfer files back and forth between the remote …
    Incentivized
    Chose ManageEngine Remote Access Plus
    Manage Engine is a part of a bigger family and this module is just a part of the Endpoint Central which comes as a more advanced product.
    Compared to other products, Manage Engine provides a better price but you get for what you pay.
    Support team is not always responsive or …
    Incentivized
    Chose ManageEngine Remote Access Plus
    cost, flexibility and support.
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    Features
    ManageEngine Remote Access Plus
    Remote Administration
    Comparison of Remote Administration features of ManageEngine Remote Access Plus
    Feature
    ManageEngine Remote Access Plus
    5.4
    7 Ratings
    37% below category average
    Screen sharing5.67 Ratings
    File transfer3.87 Ratings
    Instant message4.77 Ratings
    Secure remote access with Smart Card authentication7.73 Ratings
    Access to sleeping/powered-off computers7.66 Ratings
    Over-the-Internet remote session8.06 Ratings
    Remote management of servers & workstations4.77 Ratings
    Centralized management dashboard4.77 Ratings
    Session record2.75 Ratings
    Monitoring and Alerts5.55 Ratings
    Multi-platform remote control4.77 Ratings
    Best Alternatives
    ManageEngine Remote Access Plus
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    ManageEngine Remote Access Plus
    Likelihood to Recommend
    6.4
    (7 ratings)
    Usability
    5.5
    (1 ratings)
    User Testimonials
    ManageEngine Remote Access Plus
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Remote Access Plus works well within the LAN, but it's a bit slower outside of it. Its ease of connection is a plus. It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.You can access the CMD and perform tests without disturbing the user, or review the underlying services.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It is embedded with great features like voice support, video assistance, and even text support, which provides a great user experience.
    • It provides features like remotely shut down the end system, renaming the endpoints, full list of applications running, process use, memory consumption, disk usage which are very beneficial.
    • We can even uninstall unwanted applications, delete malicious files, kill heavily used process, modify registry values.
    • It helps in to keep track of windows event that occurs in the system, it also provides report in desired format.
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • The mobile app is not very functional and causes a lot of problems.
    • The bandwidth it consumes on each connection is a lot.
    • It consumes too much RAM during connection.
    • The keyboard, and basic functions like pasting or transferring files are more complicated.
    Incentivized
    Read full review
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    My rating is due to the fact that there are still many things to improve, and things that could be opened up a little more to allow the administrator to have greater control, such as being able to have one more endpoint in a custom group, which is essential and cannot be done.
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Remote Access Plus is a lot more user friendly and can easily be used by junior IT staff efficiently.
    It is also a lot more powerful with a range of additional features and functions
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Faster recovery of issues from screen sharing
    • managing patches without manual intervention
    • deploying software to multiple workstations at the same time
    Incentivized
    Read full review
    ScreenShots

    ManageEngine Remote Access Plus Screenshots

    Screenshot of One tap access to remote computers, with over 12 diagnostic toolsScreenshot of Seamlessly control multiple monitors connected to remote computersScreenshot of Integrated tools to perform administrative tasks in just clicksScreenshot of Perceive audit-ready and real-time reports