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Manhattan Active Customer Engagement vs. Synthio

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Synthio

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Synthio is Data as a Service software that automates the cleansing, standardization, and synthesis of data to make it actionable for immediate use. From merging non-standard or free-form data into a single usable dataset, to deduplication, standardization, strategic augmentation, or simply understanding more about data through a data health analysis, the vendor says their solution meets every data need of the modern marketer. Additionally, the vendor says they even have an automated tool that…N/A
    Pricing
    Manhattan Active Customer EngagementSynthio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementSynthio
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Manhattan Active Customer EngagementSynthio
    Prospecting
    Comparison of Prospecting features of Manhattan Active Customer Engagement and Synthio
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Synthio
    9.7
    2 Ratings
    23% above category average
    Advanced search00 Ratings10.02 Ratings
    Identification of new leads00 Ratings10.02 Ratings
    List quality00 Ratings9.02 Ratings
    List upload/download00 Ratings10.02 Ratings
    Ideal customer targeting00 Ratings9.02 Ratings
    Load time/data access00 Ratings10.02 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Manhattan Active Customer Engagement and Synthio
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Synthio
    9.3
    2 Ratings
    18% above category average
    Contact information00 Ratings9.02 Ratings
    Company information00 Ratings9.02 Ratings
    Industry information00 Ratings10.02 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Manhattan Active Customer Engagement and Synthio
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Synthio
    9.4
    2 Ratings
    23% above category average
    Salesforce integration00 Ratings10.01 Ratings
    Company/business profiles00 Ratings9.02 Ratings
    Data hygiene00 Ratings9.02 Ratings
    Automatic data refresh00 Ratings10.02 Ratings
    Filters and segmentation00 Ratings9.02 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Manhattan Active Customer Engagement and Synthio
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Synthio
    9.0
    2 Ratings
    19% above category average
    Append emails to records00 Ratings9.02 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementSynthio
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementSynthio
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Manhattan Active Customer EngagementSynthio
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Synthio
    Undoubtedly this is the ideal software for the sales and marketing department, as it saves a lot of time in the search for customers and has tools that automate many processes that were previously manual. This is one of the programs we have worked with the best, that is why we recommend it.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Synthio
    • Extensive search filters
    • Email verification prior to download/charge
    • Helpful customer service who you can work directly with to pull lists. It's great to work with someone who can tell you exactly how many verified leads you could pull without having to use credits.
    Incentivized
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Synthio
    • Lead quality isn't always the best - as with many databases of this nature. We have to expect that we'll have a high bounce and unsubscribe rate when using these leads.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Synthio
    I feel similar about all of these list building/append services. There are good and bad aspects.
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    Synthio
    • Positive - We've been able to append records and add them to our targeted marketing campaigns.
    • Negative - We've added some junk to our database, as a result, which has affected our deliverability rates.
    • Negative - We did get a complaint and inquiry from one particular record about sending them an unsolicited email.
    Incentivized
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    ScreenShots