Masergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.
N/A
Protiviti
Score9 out of 10
N/A
Protiviti is a global consulting firm that delivers expertise and insights. Protiviti and its member firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through a network of more than 85 offices in over 25 countries.
I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you have lots of audits and you need a license for every auditee, it will cost you a lot. It was good software maybe ten years ago, but it became outdated. Nowadays, there are many web applications using bootstrap to be responsive, and they should renew their software to be competitive.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
No easy way to switch audio devices.
No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The support it's remote, and it's awful, they have lots of errors when updating because of the old software they use. It's only available in English (we need Spanish), and they seem not to care about the client and their particular needs. For the cost, it represents I think it's not worthy.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
