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Masergy vs. Windstream Managed Network Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Masergy

    Score10 out of 10
    N/AMasergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.N/A

    Windstream Managed Network Security

    Score3 out of 10
    N/AManaged Network Security (MNS) from Windstream Enterprise is a comprehensive suite of managed security services that can be applied to minimize network threats and maximize uptime. Its security controls and safeguards protect network services and customer information, and continuously verify technologies and security processes through internal and external compliance audits. The MNS suite lets the user choose from Firewall, IPS, Content Filtering, Application Control, and security…N/A
    Pricing
    MasergyWindstream Managed Network Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MasergyWindstream Managed Network Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    MasergyWindstream Managed Network Security
    Likelihood to Recommend
    10.0
    (2 ratings)
    3.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MasergyWindstream Managed Network Security
    Likelihood to Recommend
    Masergy
    I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
    Incentivized
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    Windstream
    Windstream is a widely available option for VPLS and other connectivity requirements. However, I believe they need to work on providing better notification and support of outages, service, etc. These services are also incredibly expensive, Windstream portrays a worthwhile service to accommodate your check every month, but it falls short. Windstream is available everywhere, but tread carefully when selecting a company that offers similar services.
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    Pros
    Masergy
    • Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
    • Ease of use - Very easy to make and receive calls.
    • Convenient - I can listen to and save my voicemails straight from the app.
    Incentivized
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    Windstream
    • Market to all types of business needs
    • Provide the Service we need
    • They are widely available across the US
    Read full review
    Cons
    Masergy
    • Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
    • No easy way to switch audio devices.
    • No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
    Incentivized
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    Windstream
    • Narrow down functionality of services
    • Provide better support/service for outages
    • Communicate more with stakeholders
    Read full review
    Support Rating
    Masergy
    I cannot rate their support as I have never needed it.
    Incentivized
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    Windstream
    No answers on this topic
    Alternatives Considered
    Masergy
    I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.
    Incentivized
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    Windstream
    Windstream was the only option for what we needed. It was available in Wisconsin, Iowa, New York, and Utah for all of our plants needs. It was also a service that has been used for years so we have not searched elsewhere for an alternative option. Many people have heard of Windstream, which gives it crediblity with IT professionals
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    Return on Investment
    Masergy
    • Ability to use one number for multiple devices is great!
    • You can shield your personal cell phone - great for personal device use companies.
    Incentivized
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    Windstream
    • Our business can communicate between plants faster than normal
    • Our business spends a lot of money
    • Management likes how things look with Windstream
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