MasterControl Manufacturing Excellence vs. Procare

MasterControl Manufacturing Excellence is excellent for creating batch records to track a specific regulated process. It helps us keep our data in line and make sure we are following our procedures. there are some difficulties with more customizable products. The more variable that are in the product the fewer features that MasterControl Manufacturing Excellence can apply to assist

Incentivized

It's good for monitoring and communication, but is very clunky when it comes to billing. It's nice that all messages for a student come up in the same conversation, but it would be nice if I could send message to only Administration or only room staff and also receive notification that my message has been read.

Incentivized

• Coding is not needed to build production records
• All data input types are highly configurable from getting data collected from integrated systems all the way to simple text entries.
• Customer service is outstanding to keep our cases resolved in a timely manner.
• The updates continue to improve end user experiences and better functionality

• Track attendance
• Accepts monetary payments
• Customer service
• Responding to feedback and customer suggestions

Incentivized

• Collaboration within a document on MasterControl Manufacturing Excellence could be improved
• I would like to be able to put more than 1 prerequisite on a training task in MasterControl Manufacturing Excellence
• It would be nice if training aids from MasterControl Manufacturing Excellence were accessible within the application and not just their site.

Incentivized

• Formatting of their home screen
• Changing email addresses attached to accounts (staff and parents)
• Message filtering for large group messages

Incentivized

The quality service and the strong production versatility has helped us develop a great solution for our batch records. These improvements are much better than the legacy batch records and provide immediate access at multiple points across the organization. Would definitely purchase again.

I receive positive feedback from manufacturing personnel about how easy it is to use when manufacturing and I also receive positive feedback from quality personnel for review batch records. We have had some deviations where operators are inputting data under other operators accounts which is really bad good documentation practices and is a compliance risk

During a few early templates, a configuration for product family had not been removed and it created an error. The subject matter expert and support desk was able to help me understand the error was builder generated and how to resolve it very quickly. This is now a non-existent occurrence.

We choose Mx to try and get rid of the paper trail, assist with the improvement for GDP, ease of access and review of the production records to try and get better on releasing batches to meet demand. Having our documents, training and production records in one general area makes it easier for end user

We have used Sandbox, which was bought out by Procare and will become obsolete. The program had many good features, but in most ways we find that Procare has surpassed Sandbox. The interface as a staff person is very user-friendly, messages are more easily sent to parents, and parents have found this simple to navigate as well

Incentivized

• We have been able to reduce the amount of production records variability had based on product families.
• New user uptake is very high and they can learn the solution quickly.
• The ability to add formula parameters and production record linking has helped traceability.

• parent communication is more fluid
• changes in daily schedules are quickly communicated
• child security is handled well
• we are able to send documents and receive parent signatures through the program

Incentivized