All in One Program for Childcare
October 30, 2023

All in One Program for Childcare

Andrew Defever | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Procare

Procare manages parent notifications, communication and billing for all families at the facility. As I parent I use Procare to monitor my child's acitivities throughout the day, as well as communicate with caregivers through the messaging features. We also have auto-pay setup in Procare for weekly billing. Procare is also what is used to sign children in and out of daycare daily and all documents are housed in the Procare app as well.
  • Daily child sign-in/out for all guardians or authorized adults.
  • Messaging app functions very well.
  • Notifications for different types of activities can be turned on or off based on parent preference.
  • Cannot setup or change auto-pay settings in the app.
  • If multiple children are in different schools that both use Procare, you must switch schools in order to see notifications from each child.
  • Cannot see/control who messages go to whether they need to be see by room staff or administration.
  • Child activity monitoring.
  • Daily sign-in, sign-out.
  • Billing
  • Messaging
  • Consolidates all services into one place.
  • Organizes many aspects of running a center within one application.

Do you think Procare delivers good value for the price?

Yes

Are you happy with Procare's feature set?

Yes

Did Procare live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Procare go as expected?

I wasn't involved with the implementation phase

Would you buy Procare again?

Yes

It's good for monitoring and communication, but is very clunky when it comes to billing. It's nice that all messages for a student come up in the same conversation, but it would be nice if I could send message to only Administration or only room staff and also receive notification that my message has been read.