McLeod LoadMaster vs. WorkWave Route Manager

On my daily tasks, it helps me to track every order and provide us with detailed information, logging times, [and] user's interactions. Not only [being] able to track but to build and receive orders thru its transmission system is good because it is integrated with a huge amount of companies world wide, reducing the effort and costs in contracting several apps to do just one thing.

Incentivized

WorkWave Route Manager is good for companies that are planning routes with multiple stops and multiple trucks. If your company is using whole truckloads to single locations, then WorkWave is not as helpful.

Incentivized

• Dispatching management- with all its features we can be sure that McLeod will cover all the possible needs when dispatching a load.
• Billing and documentation- its platform also provides several ways to gather all our documentation and keep them recorded.
• GPS tracking- its implementation on GPS is beyond of our expectations. It works perfectly with the most known GPS apps such Macropoint, Keeptruckin, LoadTrack and more.

Incentivized

• The variability of the routes.
• Able to put constraints on loads so we aren't overweight.
• Be able to let customer know approximate delivery time.

Incentivized

• Guides- we would love to have some updated tutorials and videos about how to use it
• Feedback system- everyone wants to be listened to. We would appreciate a system to leave a feedback about its product and its new functionalities.
• Fresh look- it is not ugly but McLeod is strong [and] powerful and I think a newer and fresh look will be nice.

Incentivized

• Historic export of orders.

Incentivized

McLeod has several implementations and is always looking for new ways to get up-to-date. Also, it is stable which is a nice thing when you are a big company handling thousands and thousands of loads every day. We are not only building loads but selling, tracking, dispatching, billing them, and all is being done in the same app.

Incentivized

The other programs we tried were for UPS that had constant routes. They didn't work for us and were not very user-friendly.

Incentivized

• Looks a bit old- we are in a new age of apps with fresh looks and responsive designs, however, this does not impact our business but we think that using a new face will help with the training curve.
• It might delay the operation a bit because we need to access different menu items to get to one specific point.
• A positive thing would be that with all the amount of features it has. McLeod is always trying keep the platform stable, and we know it is not easy to maintain a software like that.

Incentivized

• Reduced miles driven.
• Improved customer communication.

Incentivized