TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MemberClicks

    Score6.2 out of 10
    N/AMemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.N/A

    StarChapter

    Score7 out of 10
    N/AStarChapter is an AMS from the company of the same name in Maryland, featuring a configurable website with ecommerce, role based permissions and access, and finally member management with dues tracking and collection, and event registration.N/A
    Pricing
    MemberClicksStarChapter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MemberClicksStarChapter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    MemberClicksStarChapter
    Likelihood to Recommend
    1.0
    (3 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MemberClicksStarChapter
    Likelihood to Recommend
    Personify Corp
    Memberclicks is especially designed for associations. I would not recommended to other businesses.
    Incentivized
    Read full review
    StarChapter
    Once you understand how to use the system, it is pretty useful. But it has some definite areas where it could be brought up to speed with other modern tools. It is basic and could be better.
    Incentivized
    Read full review
    Pros
    Personify Corp
    • Membership renewal
    • Event ticketing
    • Payments
    Incentivized
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    StarChapter
    • The blast communications are clear and easy to read.
    • Reporting- the reports within StarChapter are very helpful and easy to use.
    • The tools for tracking attendee information are super easy to use.
    Incentivized
    Read full review
    Cons
    Personify Corp
    • Memberclick would be better with email sequencing capabilities
    • SMS messaging would also be a nice addition to the platform
    • Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.
    Incentivized
    Read full review
    StarChapter
    • Website's back-end could be more updated with templates that are editable like wordpress
    • Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
    • More customizable fields that could be added to any form
    Incentivized
    Read full review
    Likelihood to Renew
    Personify Corp
    Memberclicks helps minimize our staff and software needs.
    Incentivized
    Read full review
    StarChapter
    No answers on this topic
    Usability
    Personify Corp
    MemberClicks is relatively easy to use and the support team is responsive and helpful.
    Incentivized
    Read full review
    StarChapter
    No answers on this topic
    Support Rating
    Personify Corp
    The support staff is knowledgeable and reply to request within one business day, usually sooner.
    Incentivized
    Read full review
    StarChapter
    They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.
    Incentivized
    Read full review
    Implementation Rating
    Personify Corp
    MemberClicks implementation process is done in bite size pieces, which helps make it easy.
    Incentivized
    Read full review
    StarChapter
    No answers on this topic
    Alternatives Considered
    Personify Corp
    MemberClicks was one of the first tools I used and really hit off well with it. Prior to this I used to manage everything on Google sheets which was cost effective in short term but considering the amount of time I invested into it in long-term certainly Memberclicks was much more cost-efficient.
    Incentivized
    Read full review
    StarChapter
    I have not yet used other products similar to StarChapter.
    Incentivized
    Read full review
    Return on Investment
    Personify Corp
    • Achieve higher renewal rates
    • Reduce the hassle of payment collection
    • Standardization of ticketing process
    Incentivized
    Read full review
    StarChapter
    • It helps us to track revenues.
    • It helps us to track attendees’ information.
    • It is a great tool for sending email blasts.
    Incentivized
    Read full review
    ScreenShots