MemberClicks vs. StarChapter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MemberClicks
Score 3.8 out of 10
N/A
MemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.N/A
StarChapter
Score 7.0 out of 10
N/A
StarChapter is an AMS from the company of the same name in Maryland, featuring a configurable website with ecommerce, role based permissions and access, and finally member management with dues tracking and collection, and event registration.N/A
Pricing
MemberClicksStarChapter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MemberClicksStarChapter
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
MemberClicksStarChapter
Small Businesses
Neon CRM
Neon CRM
Score 4.1 out of 10
Neon CRM
Neon CRM
Score 4.1 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
MemberClicksStarChapter
Likelihood to Recommend
1.2
(3 ratings)
7.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
5.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
MemberClicksStarChapter
Likelihood to Recommend
Personify Corp
Memberclicks is especially designed for associations. I would not recommended to other businesses.
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StarChapter
Once you understand how to use the system, it is pretty useful. But it has some definite areas where it could be brought up to speed with other modern tools. It is basic and could be better.
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Pros
Personify Corp
  • Membership renewal
  • Event ticketing
  • Payments
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StarChapter
  • The blast communications are clear and easy to read.
  • Reporting- the reports within StarChapter are very helpful and easy to use.
  • The tools for tracking attendee information are super easy to use.
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Cons
Personify Corp
  • Memberclick would be better with email sequencing capabilities
  • SMS messaging would also be a nice addition to the platform
  • Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.
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StarChapter
  • Website's back-end could be more updated with templates that are editable like wordpress
  • Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
  • More customizable fields that could be added to any form
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Likelihood to Renew
Personify Corp
Memberclicks helps minimize our staff and software needs.
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StarChapter
No answers on this topic
Usability
Personify Corp
MemberClicks is relatively easy to use and the support team is responsive and helpful.
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StarChapter
No answers on this topic
Support Rating
Personify Corp
The support staff is knowledgeable and reply to request within one business day, usually sooner.
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StarChapter
They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.
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Implementation Rating
Personify Corp
MemberClicks implementation process is done in bite size pieces, which helps make it easy.
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StarChapter
No answers on this topic
Alternatives Considered
Personify Corp
MemberClicks was one of the first tools I used and really hit off well with it. Prior to this I used to manage everything on Google sheets which was cost effective in short term but considering the amount of time I invested into it in long-term certainly Memberclicks was much more cost-efficient.
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StarChapter
I have not yet used other products similar to StarChapter.
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Return on Investment
Personify Corp
  • Achieve higher renewal rates
  • Reduce the hassle of payment collection
  • Standardization of ticketing process
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StarChapter
  • It helps us to track revenues.
  • It helps us to track attendees’ information.
  • It is a great tool for sending email blasts.
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ScreenShots