Mention Me vs. Referral Rock

Perfect for any e-commerce business looking to improve acquisition of new customers. Tonnes of leanings are shared across different clients. you're in good company.

Referral Rock is very relevant in cases where you already use Salesforce or HubSpot and want to integrate/streamline your Referral Marketing process with your Sales Management process (which is where Salesforce and Hub Spot are mainstream). Referral Rock might be less relevant if you don’t use Salesforce or HubSpot, but in that case, the pricing is also much lower, and you still get great value for the cost.

Incentivized

• The ability to A/B test in a few simple steps.
• Intuitive Platform - easy to navigate. Team on hand to address any issues.
• Recommendations based on thorough testing of other client programmes.

• Onboarding support
• Ease of use
• The ability to automate referral payouts.

• Not many face to face (f2f) meetings or calls.

• Just a few minor missing features that I have been told are on the roadmap. Certainly not blockers.
• Gift card payouts that work internationally, even if the currency selected is specific to a certain country (i.e. a $100 USD gift card payout amount should still result in the ability for the recipient to choose a gift card worth $100 USD, but available in their home country. Right now we are limited to only those gift cards available within the payout currency country).

Overall usability is solid. Their customer support and success team made it super easy for me to understand the software, how to use each feature, and how to get the most out of the product.

They are very responsive and prompt when we had questions come up. Support has been great.

Referral Rock is overall a better platform. It provides more and better-implemented functionalities. It also provides much better integration with Salesforce/HubSpot and better user support.

Incentivized

• Positive ROI
• Improved customer acquisition
• Better understanding of our customers

• Helped fulfill referral rewards.
• Supported inbound and sales efforts.
• Multiple programs used by multiple teams.