Merchant e-Solutions vs. Payoneer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Merchant e-Solutions
Score 6.8 out of 10
N/A
Merchant e-Solutions is a payment gateway software solution offered by Cielo.N/A
Payoneer
Score 3.5 out of 10
N/A
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.N/A
Pricing
Merchant e-SolutionsPayoneer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Merchant e-SolutionsPayoneer
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Merchant e-SolutionsPayoneer
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Merchant e-Solutions
-
Ratings
Payoneer
2.0
9 Ratings
94% below category average
Fraud Detection00 Ratings3.78 Ratings
API or SDK00 Ratings1.64 Ratings
Recurring Payment Support00 Ratings1.96 Ratings
Billing and Invoicing Support00 Ratings1.69 Ratings
Global Support00 Ratings1.19 Ratings
Payment Form Acceptance00 Ratings1.98 Ratings
Best Alternatives
Merchant e-SolutionsPayoneer
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Merchant e-SolutionsPayoneer
Likelihood to Recommend
7.0
(1 ratings)
2.7
(31 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
5.0
(1 ratings)
1.0
(2 ratings)
User Testimonials
Merchant e-SolutionsPayoneer
Likelihood to Recommend
Cielo
They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.
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Payoneer
Payoneer is well suited for freelancers whether or not they work on marketplaces. as it makes it easier to receive payments from clients abroad. More over it also takes a lot of hassle out of getting paid from international clients as well as sending cross border payments. It has some what limited implementation in e commerce type business especially where you need to automate the payment process
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Pros
Cielo
  • Process credit card payments.
  • Collect money faster.
  • Integrated with our NetSuite ERP system.
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Payoneer
  • It is very well accepted world wide and also accepts more than 150 currencies.
  • A decent and nominal exchange rates of currency as compared to similar platforms like PayPal.
  • I can keep track of all the transactions, payments, balance, etc using Payoneer.
  • It is because of Payoneer we can grow our business globally.
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Cons
Cielo
  • User interface.
  • Account support for smaller businesses.
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Payoneer
  • The process of getting payment is a little bit complex in Payoneer as compared to PayPal.
  • Receiving of payments takes a very long time and it's not instant.
  • The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues.
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Likelihood to Renew
Cielo
No answers on this topic
Payoneer
Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
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Support Rating
Cielo
Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.
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Payoneer
The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
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Alternatives Considered
Cielo
Much better rates and better to deal with.
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Payoneer
Before Payoneer, I used Paxum, a Canadian product, that was or is similar but more expensive. Also used Payza(later Ecopayz), and European alternative, they have their ups and downs, they aren't even listed in the Search above, basically they are both payment gateways that allow using several payment methods, and any payment gateway, the problem is they don't have any bank accounts associated with them, therefore they are more limited in that regard. Both use a card as the main withdrawal method, and both support international currencies, but there as I mentioned there isn't any bank account associated with them, nor there is a way to connect them to Stripe.
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Return on Investment
Cielo
  • Reduced outstanding receivables.
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Payoneer
  • I can receive the money from anywhere around the world, and in any currency.
  • It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts.
  • Sometimes customer support lacks the ability to satisfy the customer requirements.
  • Required to make two different accounts for receiving and sending money.
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