MessageGears vs. SlickText

MessageGears can be a solid, inexpensive email solution and you can be able to send millions of emails per year. In 2020, we delivered over 235 million emails at a fraction of what that would cost with any other email service provider. We worked with MessageGears on a custom solution with our database.

Incentivized

Very well suited for those getting started with SMS campaigns. It was easy for everyone on our team to pick up and get going without a lot of training. If you have mobile number lists in the hundreds of thousands I can see how it would be tough to manage with the lists, keywords, etc. I could be wrong as we are not in that space but that would be my assumption.

Incentivized

• The MessageGears Support team is very helpful.

• User friendly interface
• A good resource for making sure we maintain compliance with all the privacy policies
• The text-to-join feature looks awesome. That is the one we are hoping to get started soon.

Incentivized

• Multivariate testing
• WYSIWYG email builder
• SQL audience error report
• Native reporting

Incentivized

• Easy to find resources for short codes
• The current automation is nice for beginners but it's not terribly sophisticated for experienced users
• Minimal integrations to this point but I'm sure more are on the way

Incentivized

Our situation is unique so I believe we are working on a semi-outdated UI which needs a tune up / version upgrade. Similarly, our custom connection means that we do not have access to the full feature set so I've never experienced MessageGears' best functionality

Incentivized

Very easy to use. Intuitive website that our entire team has been able to quickly pick up. In my opinion it is the most user friendly interface of all the software we did demos with.

Incentivized

MessageGears support is always quick to respond when we have an issue, which is rare. Gail has been our main rep and she has been great. We don't have many issues so luckily, we don't need to lean on their customer support team much. That said, it would be beneficial to hear from upper management more.

Incentivized

MessageGears doesn't come close to Salesforce Marketing Cloud. We chose MessageGears based on how data was accessed. We never really got a good preview of how the system works or what was available, so we didn't know everything that it was lacking until we started using it.

We felt SlickText was the most user friendly, budget friendly, and we liked the fact that they didn't balk at the fact we wanted to go month to month to start so we didn't end up in a long term commitment right out of the gate.

Incentivized

• Sending more email!
• Onboarding handoff was a little rough
• Great control on who we are sending to
• Dynamic content is very easy!

Incentivized

• We are receiving a click through rate anywhere between 12-20% on our renewal reminder texts
• Those people who click have a conversion rate of around 50% which is the best of any of the campaigns we run
• One negative could be if we start to use the tool for promotional texts then there may be a negative impact on the member experience. Need to use it in moderation

Incentivized