MessageGears - Good if you're an engineer
March 29, 2022
MessageGears - Good if you're an engineer
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with MessageGears
We use MessageGears as our main email marketing platform. The intent was to utilize the platform for highly personalized and segmented marketing campaigns to support our brands.
Pros
- The MessageGears Support team is very helpful.
Cons
- The platform is extremely literal. Every possible scenario (included unsubscribes) must be written into every audience query.
- Messy user interface
- Email development is overly complicated.
- IP Reputation issues because the system is so literal, we've accidently sent multiple versions of an email to the same people.
- Difficulty tracking revenue because there are no real built-in reports
MessageGears doesn't come close to Salesforce Marketing Cloud. We chose MessageGears based on how data was accessed. We never really got a good preview of how the system works or what was available, so we didn't know everything that it was lacking until we started using it.
Do you think MessageGears delivers good value for the price?
No
Are you happy with MessageGears's feature set?
No
Did MessageGears live up to sales and marketing promises?
No
Did implementation of MessageGears go as expected?
No
Would you buy MessageGears again?
No
Comments
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