Mhelpdesk vs. Project 2 Payment

Mhelpdesk

15 Reviews and Ratings

Project 2 Payment

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Mhelpdesk	Score7.2 out of 10	N/A	Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.	$49 per month
Project 2 Payment	N/A	N/A	Project 2 Payment is a solution for home service pros to simplify estimating, scheduling, invoicing, and payments. With features like digital quotes, Quick Pay links, recurring billing, and automated reminders, it helps users to get paid faster and stay organized. Available as a mobile app on both Android and iPhone, Project 2 Payment can be used to manage a business from anywhere.	$20 per month

Pricing

Mhelpdesk

Project 2 Payment

mHelpDesk: $169
per month

No answers on this topic

Pricing Offerings
Mhelpdesk	Project 2 Payment
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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$20/month for unlimited users. Flat-rate processing fees set at 2.9% + 30 cents for credit card transactions and 0.5% + 25 cents for eChecks. Surcharging options available.

User Ratings
	Mhelpdesk	Project 2 Payment
Likelihood to Recommend	9.0 (5 ratings)	- (0 ratings)
Likelihood to Renew	9.0 (2 ratings)	- (0 ratings)
Usability	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Mhelpdesk	Project 2 Payment
Likelihood to Recommend	Mhelpdesk Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use. Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review	Project 2 Payment No answers on this topic
Pros	Mhelpdesk The timer to track the technicians time is wonderful. Integrates well with QuickBooks. The mobile app is great. Jill Schweers Office Manager Read full review	Project 2 Payment No answers on this topic
Cons	Mhelpdesk mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it. mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note. mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app. Incentivized Richard Maritt, CMCA, AMS Director of Training and Development Read full review	Project 2 Payment No answers on this topic
Likelihood to Renew	Mhelpdesk The staff at Mhelpdesk have been incredible. They are consistently adding new features and are willing to work with us to meet our company's needs Blair Brede Owner/President Read full review	Project 2 Payment No answers on this topic
Usability	Mhelpdesk It works well for most of what we need. It integrates well w/ quickbooks. We would like to see it integrate w/ outlook. Jill Schweers Office Manager Read full review	Project 2 Payment No answers on this topic
Alternatives Considered	Mhelpdesk When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business. Incentivized Joseph Bettencourt Owner Read full review	Project 2 Payment No answers on this topic
Return on Investment	Mhelpdesk It has overall been positive Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review	Project 2 Payment No answers on this topic
ScreenShots		Project 2 Payment Screenshots