Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.
$49
per month
Vulse
Score10 out of 10
N/A
Vulse is a content marketing platform for LinkedIn, designed for employers and teams, of use to companies for amplifying employee advocacy or growing company pages.
Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The platform is great for any team looking to improve employee advocacy internally, whether a small team or an enterprise business. If you're running a specific campaign and want your team to share relevant content, it can help you plan and share it with everyone. The Tone Match feature saves a lot of time, rather than having to create unique posts for everyone. It's also useful to have a live leaderboard of performance and to be able to create custom reports to prove the ROI of advocacy to senior leaders.
mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it.
mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note.
mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's an incredibly simple platform to use, and it has just the right amount of features needed, whereas other platforms overcomplicate things. It's quick to use, has a low learning curve, and ultimately allows us to get team content out faster, which has had a positive impact. Most importantly, the team has found it useful and enjoys using the product to share their posts.
When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We looked at a number of employee advocacy platforms before deciding to go with Vulse. The first thing that stood out was the total cost, which was much lower than others and matched our budget. They don't charge for admin seats, onboarding, or training, which other vendors do. The simplicity of the platform helped us make this decision too; it offered everything we needed and looked easy to use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
