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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MiContact Center

    Score9.5 out of 10
    N/ACanadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases.

    $7

    per month

    TradingView

    Score8.4 out of 10
    N/ATradingView headquartered in London offers a place for users to chart, trade, and chat about markets, including customizable visualizations via TradingView Desktop, downloadable and compatible with Windows, Mac, and Linux computers, with native multi-monitor support.

    $14.95

    per month

    Pricing
    MiContact CenterTradingView
    Editions & Modules
    Brightmetrics for Mitel MiContact Center
    $7
    per month
    Pro
    $14.95
    per month
    Pro+
    $29.95
    per month
    Premium
    $59.95
    per month
    Offerings
    Pricing Offerings
    MiContact CenterTradingView
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    MiContact CenterTradingView
    Contact Center Software
    Comparison of Contact Center Software features of MiContact Center and TradingView
    Feature
    MiContact Center
    8.5
    2 Ratings
    0% above category average
    TradingView
    -
    Ratings
    Agent dashboard9.01 Ratings00 Ratings
    Validate callers8.01 Ratings00 Ratings
    Outbound response9.02 Ratings00 Ratings
    Call forwarding8.42 Ratings00 Ratings
    Click-to-call (CTC)9.52 Ratings00 Ratings
    Warm transfer9.01 Ratings00 Ratings
    Predictive dialing7.52 Ratings00 Ratings
    Interactive voice response9.52 Ratings00 Ratings
    REST APIs8.01 Ratings00 Ratings
    Call scripts8.01 Ratings00 Ratings
    Call tracking9.02 Ratings00 Ratings
    Multichannel integration8.01 Ratings00 Ratings
    CRM software integration8.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of MiContact Center and TradingView
    Feature
    MiContact Center
    8.6
    2 Ratings
    3% above category average
    TradingView
    -
    Ratings
    Inbound call routing8.52 Ratings00 Ratings
    Omnichannel inbound routing9.01 Ratings00 Ratings
    Recording8.52 Ratings00 Ratings
    Quality management8.52 Ratings00 Ratings
    Call analytics8.01 Ratings00 Ratings
    Historical reporting9.01 Ratings00 Ratings
    Live reporting9.01 Ratings00 Ratings
    Customer surveys9.01 Ratings00 Ratings
    Customer interaction analytics8.01 Ratings00 Ratings
    Best Alternatives
    MiContact CenterTradingView
    Small Businesses
    Zendesk Talk
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    HG Insights Platform
    Score9.2 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score8.4 out of 10
    HG Insights Platform
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MiContact CenterTradingView
    Likelihood to Recommend
    9.5
    (2 ratings)
    10.0
    (2 ratings)
    User Testimonials
    MiContact CenterTradingView
    Likelihood to Recommend
    Mitel Networks Corporation
    We used to have Cloudagent from Ozonetel and due to multiple downtimes and frequent disconnects, It is a good tool for a well-settled call center but is not suitable for startups due to high procurement costs. But the sophistication makes up for the lack of support from the team. The tool is absolute bliss.
    Read full review
    TradingView
    This platform is suited for retail traders that use discretionary trading strategies and automated strategies alike. As far as HFT goes I cannot say as I haven't developed any strategies of that kind. So, i can't determine its appropriateness. For forex and stock trading I would say it has everything you need. I also can't vouch for how well it performs for options traders, I would imagine it may not be the go to app as I don't see any og the Greeks that options traders would need to monitor to make trading decisions.
    Read full review
    Pros
    Mitel Networks Corporation
    • Call forwarding
    • Voicemail
    • Detailed contact list
    Incentivized
    Read full review
    TradingView
    • Indicators.
    • History patterns.
    • Comparison between different stocks or crypto coins.
    Incentivized
    Read full review
    Cons
    Mitel Networks Corporation
    • Can be little economic
    • Hustle to find the right analysis
    • Support can be improved
    Read full review
    TradingView
    • nothing I can think of so far
    Read full review
    Alternatives Considered
    Mitel Networks Corporation
    - Great Tool for contact center who would like to have all the processes under single roof - Premium features and best analytics to understand the process metrics - We have been able to onboard new joiner's easily without much support form the MITEl team and they have been working ever since.
    Read full review
    TradingView
    TradingView is used by more people, and most of the investing shows I watch use TradingView
    Incentivized
    Read full review
    Return on Investment
    Mitel Networks Corporation
    • It keeps all side of our company connected
    • Helps facilitate remote work
    Incentivized
    Read full review
    TradingView
    • Trading is a peculier activity so this metric is purely subjective and depends on each trader's experience.
    Read full review
    ScreenShots