Formerly from Micro Focus and earliler from Borland, unified test management with OpenText™ Silk Central drives reuse and efficiency. It gives users the visibility to control application readiness.
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Visual Studio Test Professional
Score 7.0 out of 10
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An add-on for the Visual Studio IDE, Visual Studio Test Professional subscription helps teams drive quality and speed. It includes test case management and collaboration features that streamline quality control and support continuous delivery.
$2,169
for the first year (renews at $869)
Pricing
OpenText Silk Central
Visual Studio Test Professional
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OpenText Silk Central
Visual Studio Test Professional
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OpenText Silk Central
Visual Studio Test Professional
Features
OpenText Silk Central
Visual Studio Test Professional
Test Management
Comparison of Test Management features of Product A and Product B
We didn't just select Borland Silk Central randomly. In the selection process, we actually evaluated in total 26 available test management tools in the market. We sent surveys to all potential users in the department to collect their wish list of our next management tool, converted them to a criteria list, and used that list to evaluate all 26 tools. We reduced the possible candidate tools to five and organized a small committee to pick the final three. Top management then checked their price tags and selected Borland Silk Central. Based on this evaluation process, I would say Borland Silk Central is suitable to an organization which has no more than 60 testers; needs both manual tests and automated tests; needs on-line support; needs a low learning curve and has a limited budget. My personal view is that this tool reaches the balance points among ease-of-use, budget and support.
It would be well suited if we used it with Azure DevOps as we can effortlessly integrate the test cases and even stories or tasks to stay on track with our work. Those test cases can even be reused across multiple projects. Using any other third-party tools, such as Jira, can be less appropriate, as it's not a Microsoft tool, and its capabilities will be limited.
Borland Silk Central is good for the users to associate test requirements, test cases, execution plans and test reports together. Each asset (test case, requirement, etc...) provides links for the users to jump to other assets in a click, and the users can jump back and forth between two assets.
Borland Silk Central is also good in test automation. Although Micro Focus does provide a client tool for test automation, the users don't really need it to automate the tests. In our case, we are using Python to automate the tests and use a batch file to launch tests, and in Borland Silk Central we just call that batch file from server side. The test result is automatically fed back to Silk server.
Micro Focus also publishes the schema of the database behind Borland Silk Central, so it is very easy to extend its function beyond its original design. Moreover, because its schema is published, we can easily retrieve and process its data for business intelligence purpose.
On the other hand, the plugins of Borland Silk Central with third-party tools are programmed poorly. In our case, the plugins for JIRA have a lot of limitations and were almost unusable in our test environment. (They did improve the plugins a little bit later, however.)
The tech support people are located in UK, so frequently it is difficult to get a hold of these guys due to different time zones. Also, most of them obviously don't have enough experience and sometimes drove us nuts in emergency situations.
The last thing I feel is that Micro Focus possibly doesn't provide enough manpower to maintain Borland Silk Central. There are tons of feature requests for Borland Silk Central pending there. Although they have frequent hot fixes every few months, they don't digest these requests quick enough.
The user community of the Visual Studio Test product is weak. For instant problems with this product, it is necessary to quickly reach the source of the error.
Licence fees need to be more reasonable. License prices need to be reduced so that they can easily compete with free testing tools.
It is very usable if you are familiar with Visual Studio to begin with. If you are new to the interface, it can be a long ramp up period for Testers not used to the GUI. There is always the web option which seems to be more intuitive for many Testers.
Visual Studio Test Professional is backed up by the full support of the Microsoft Corporation. That means twenty-four/seven customer support by quality, highly-trained professionals who understand every possible issue that you have experienced before. They are nice, efficient, and highly professional. I recommend them.
IBM Collaborate Suite - it is way too complicated and the learning curve is too high.
HP Quality Center - it is OK but a little bit expensive.
TestLink, Squash TM and other open source tools: The capabilities of open source tools just can't compare to commercial tools. Although we can modify the source code to improve the tool, we are just test engineers, not developers.
Zephyr: Our testers simply didn't like its UI - too weird.
The visual Studio Test tool is faster than other tools. Since the development and testing processes are in one tool, it is more profitable in terms of cost. It is more inconvenient to write a test case in DevOps.
Borland Silk Central provides a centralized test platform for multiple test departments in the company, so now all of the departments know what each of them is doing. In turn, all departments can coordinate with each other to reduce the duplicated test items and increase the overall test efficiency.
Also, Borland Silk Central enables the users to publish the test procedure (steps) of each test case so all the users can know how each test case is performed. It is not like what we had before, the test procedures resided in difference place from Excel to Google drive or some other weird locations.
Also, because all departments are using Borland Silk Central, all testers of the departments have better communication regarding testing methods. In the past, the department used different test management tools and it was hard for the testers to understand each other's testing methods.
Finally, because all departments share BorlandSilk Central, they also share the same set of reports published to Atlassian Confluence, so now they use the same set of reports to evaluate the test progress.
One of the positive ROIs of Visual Studios is the fact that it makes producing our work at a quick rate, things like Intellisense make our work get produced at a much higher rate which is good for our return of investment.
Testing by the developers has increased by 23%, we now take the time to actually test our product before we send it to our QA people.
I am not aware of any negative ROI aspects to our company that have been found.