Crisis24 Mass Notification vs. OpenText Vibe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crisis24 Mass Notification
Score 10.0 out of 10
N/A
Crisis24 Mass Notification (formerly One Call Now) is a broadcast messaging and notification service, as well as voice and email messaging system, for sending messages to groups quickly.N/A
OpenText Vibe
Score 6.0 out of 10
N/A
OpenText Vibe (formerly Micro Focus Vibe) is a web-based team collaboration platform developed by Novell, and was initially released by Novell in June 2008 under the name of Novell Teaming. Novell's acquisition by Micro Focus was completed in April 2015.N/A
Pricing
Crisis24 Mass NotificationOpenText Vibe
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crisis24 Mass NotificationOpenText Vibe
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crisis24 Mass NotificationOpenText Vibe
Best Alternatives
Crisis24 Mass NotificationOpenText Vibe
Small Businesses

No answers on this topic

HCL Connections
HCL Connections
Score 9.0 out of 10
Medium-sized Companies

No answers on this topic

RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises

No answers on this topic

RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Crisis24 Mass NotificationOpenText Vibe
Likelihood to Recommend
10.0
(1 ratings)
6.5
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(5 ratings)
Usability
-
(0 ratings)
5.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.1
(2 ratings)
User Testimonials
Crisis24 Mass NotificationOpenText Vibe
Likelihood to Recommend
OnSolve
One Call Now is a great program that is easy to use and provides trusted results. It helps small business like ours reduce man power when trying to send out important notifications. Traditionally, before One Call Now, we would need to send out email notifications only, and we did not have the man power to make phone calls, or the technology to send out text notifications. One Call Now allows us to do all of the above in one step.
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OpenText
I think Micro Focus Vibe is very well suited for organizations that work in a team collaboration front and have to share documents. I think this really shines in organizations that have a standard set of information that gets lost in the sauce because of the sheer amount of people in an organization. In this case, the Wiki is very helpful in this setting. I wouldn't quite recommend this site for video production houses unless you are patient enough to correlate your needs to the many many features available through Vibe...because it all boils down to patience.
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Pros
OnSolve
  • Easy interface
  • Fast results and notifications
  • Variety of means to communicate a message
  • Excellent reports that detail who was reached and who was not reached
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OpenText
  • Novell Vibe connects GroupWise mail with Vibe natively which means you can access Vibe from within the mail product.
  • Once forms and workflows are set up, the access structure on who sees what or not is very effective.
  • You can use Novell Vibe as your main intranet with everything from wiki's, blogging and more fully automated and still in synch with your internal organisational structure.
  • After playing with it for a while i found that through jsp it is highly configurable.
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Cons
OnSolve
  • When typing a voice message, it is not always repeated well. You need to created spaces for pauses in speech, or the reading of initials that are names such as TCDN.
  • The different choices for voice could be improved upon, some are too similar.
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OpenText
  • The most pressing improvement is in printing. In speaking with Novell techs Vibe was designed as a web tool, no paper necessary. However in the real world our folks love their paper printouts. Vibe utilizes views for various functions. A print view that's easily configured would be an awesome upgrade.
  • Customized in JSP. Vibe is completely customized using JSP. I don't know it. I'm not a programmer. I can work things out, but programming isn't my forte.
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Likelihood to Renew
OnSolve
No answers on this topic
OpenText
It meets our current business needs and provides the scalability we need for future growth. It can be installed on Windows or Linux (Our alpha install was on Linux. Our beta was on Windows. We went with Windows). There are additional features, and application integrations, that we haven't taken advantage as of yet due to the lack of current business needs.
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Usability
OnSolve
No answers on this topic
OpenText
At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.
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Implementation Rating
OnSolve
No answers on this topic
OpenText
The implementation was good, it is the follow up that we need to do ourselves that takes time and effort.
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Alternatives Considered
OnSolve
We have not used any other products before One Call Now .
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OpenText
The main alternatives were Sharepoint or creating a custom Drupal install. Sharepoint was too expensive and didn't fit into our Novell environment. The Drupal solution we found was beyond our technical ability.
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Return on Investment
OnSolve
  • Families enjoy being able to receive notifications on their phones via text
  • Our small company has caught up with the times or modern notifications
  • As a non-profit, the pricing has allowed us to continue providing this service to our families.
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OpenText
  • Novell Vibe has increased employee efficiency by providing a central file repository for our team.
  • Novell Vibe has increased our customer service capabilities by allowing our team to track customer projects and support issues more effectively.
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ScreenShots