Microsoft BizTalk Server vs. SAP NetWeaver BPM

BizTalk is well suited as middleware. Where you wish to translate an input file into an output file and send it to some endpoint. In our case, we used it to convert and send files to SAP. In many ways, it very flexible, and you can do almost anything you want with it. In many ways, it's a better solution than your SAP XI or PI as middleware, since it's much less expensive, and allows you do interface with non-SAP systems.

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It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

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• It is very user friendly. Users can change rules during run time and change workflow.
• Huge capacity for queueing messages. It supports all types of adapters like Oracle, Salesforce, SMTP, FTP, etc. Also users can built custom adaptors.
• If users want to dynamically deploy their solution without any downtime, this is a perfect solution. BizTalk will be a good fit, especially for public-facing websites.
• Well-proven in the market. I used it when developing a website for Virgin Trains, catering more than 800K user requests per day.
• Helps in load balancing.

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• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• Microsoft BizTalk is over engineered for some situtations
• Microsoft BizTalk can be frustrating to use as it forces you to use the GUI as opposed to code
• Microsoft BizTalk is very resource intensive to create integrations

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• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

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BizTalk will always be required at this hospital.

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As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

I gave a 7 because this product BizTalk does need time and training to get familiar with the usability and features, it is not that easy to use.

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BizTalk Server has been supported for more than 15 years. It is well proven in the market. Microsoft has provided excellent support with technical issues.

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We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

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Make sure you have everybody and all depts. On board during testing on test server.

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BizTalk was selected here mainly because it is easy to integrate to a .NET application (most of them are Web Service, WCF SOAP, WCF REST and Web API) and many backend databases are Microsoft SQL Server. Another benefit is that the monitoring job is easy to set up and centralize with other .NET application monitoring jobs.

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I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

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• A positive impact has been the quicker turnaround time of a part request and that part showing up in SAP using Biztalk as middleware.
• A somewhat negative impact has been the somewhat insufficient error logging/message capture settings that Biztalk provide. This has caused occasional delays when attempted to create parts for the business.
• A somewhat negative impact has been the need to have a specialized developer who understands Biztalk to troubleshoot issues with the Biztalk and SAP interaction when creating parts, and when adding new fields to the parts.

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• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

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