Our BizTalk server sends and receive HL7 messages from our electronic health record system to other downstream systems.
June 24, 2022

Our BizTalk server sends and receive HL7 messages from our electronic health record system to other downstream systems.

Greg Walia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft BizTalk Server

The BizTalk server here at Runnymede hospital handles communication from Meditech which is our EMR system, this communication is made up of hl7 messages. Biztalk allows these messages to be sent down to our other down systems like the food ordering system for patients. I personally use the product for my job of supporting applications and databases here at the hospital as well as supporting the EMR system which works with Biztalk.
  • Send and receive HL7 messages.
  • Logging of errors.
  • Ability to integrate with other systems.
  • Better help guide.
  • Better method to alert admins of issues maybe an email alert.
  • Performance could be faster.
  • Ability to send and receive HL7 messages.
  • Ability to send HL7 messages to other systems.
  • The protection of patient data through encryption.
  • BizTalk positively impacted this hospital by integrating with our new EMR and other software systems.
  • BizTalk allowed our bedside terminals to get set up with touch point dining so patients can order their own food.
  • BizTalk gave us a return on investment because it is widely used with more than one system here.
  • We got a return on investment because the cost of patients being for IPTV covers this server cost.

Do you think Microsoft BizTalk Server delivers good value for the price?


Are you happy with Microsoft BizTalk Server's feature set?


Did Microsoft BizTalk Server live up to sales and marketing promises?


Did implementation of Microsoft BizTalk Server go as expected?


Would you buy Microsoft BizTalk Server again?


Biztalk is best suited for use in hospitals that have multiple systems such as an EMR like Meditech and Computation for the kitchen software that handles patient data. Biztalk is not suited for environments with just one EMR system and no downstream software systems.

Using Microsoft BizTalk Server

3 - Information system department (IT).
1 - Having knowledge of HL7 messages will help support the BizTalk sever.
  • Works with our EMR system.
  • Works with touch point dining on patient beds.
  • Handles patient data hl7 messages.
  • Send messages to other downstream systems.
  • Handles patient data from our EMR.
  • Dashboard with alerts on team screen in office.
  • Push to more downstream systems.
  • Upgrade BizTalk.
BizTalk will always be required at this hospital.

Evaluating Microsoft BizTalk Server and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
The single most important factor in our decision was that BizTalk is able to work with our MEDITECH SYSTEM AND HANDLE HL7 MESSAGES for patient data.
I wouldn't change a thing.

Microsoft BizTalk Server Implementation

Make sure you have everybody and all depts. On board during testing on test server.
Yes - 1) Planning dates for downtime.
2) Test server install.
3) Testing
4) Live data set.
5) Live server install.
Change management was a major issue with the implementation - It is important to make sure all stakeholders are aware of testing dates.
  • Testing phase was the most difficult because of the issues that came up.
  • Training was also difficult because of lack of experience.
  • Documentation was out of date.

Microsoft BizTalk Server Support

It is hard to find subject matter experts for this product.
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
I did not get premium support initially but then got it because of the benefits such as faster response time.

Using Microsoft BizTalk Server

I gave a 7 because this product BizTalk does need time and training to get familiar with the usability and features, it is not that easy to use.
Like to use
Well integrated
Feel confident using
Requires technical support
Lots to learn
  • Send and receive HL7 messages.
  • Protect patient data with encryption.
  • Integrate with our EMR system.
  • Looking for errors' in the logs can take time because there are a lot of logs.
  • It can be difficult to support the product without training.
  • Installing the system on to the server was cumbersome.