Overall Satisfaction with Microsoft BizTalk Server
The BizTalk server here at Runnymede hospital handles communication from Meditech which is our EMR system, this communication is made up of hl7 messages. Biztalk allows these messages to be sent down to our other down systems like the food ordering system for patients. I personally use the product for my job of supporting applications and databases here at the hospital as well as supporting the EMR system which works with Biztalk.
- Send and receive HL7 messages.
- Logging of errors.
- Ability to integrate with other systems.
- Better help guide.
- Better method to alert admins of issues maybe an email alert.
- Performance could be faster.
- Ability to send and receive HL7 messages.
- Ability to send HL7 messages to other systems.
- The protection of patient data through encryption.
- BizTalk positively impacted this hospital by integrating with our new EMR and other software systems.
- BizTalk allowed our bedside terminals to get set up with touch point dining so patients can order their own food.
- BizTalk gave us a return on investment because it is widely used with more than one system here.
- We got a return on investment because the cost of patients being for IPTV covers this server cost.
Do you think Microsoft BizTalk Server delivers good value for the price?
Yes
Are you happy with Microsoft BizTalk Server's feature set?
Yes
Did Microsoft BizTalk Server live up to sales and marketing promises?
Yes
Did implementation of Microsoft BizTalk Server go as expected?
Yes
Would you buy Microsoft BizTalk Server again?
Yes
Using Microsoft BizTalk Server
3 - Information system department (IT).
1 - Having knowledge of HL7 messages will help support the BizTalk sever.
- Works with our EMR system.
- Works with touch point dining on patient beds.
- Handles patient data hl7 messages.
- Send messages to other downstream systems.
- Handles patient data from our EMR.
- Dashboard with alerts on team screen in office.
- Push to more downstream systems.
- Upgrade BizTalk.
Evaluating Microsoft BizTalk Server and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
The single most important factor in our decision was that BizTalk is able to work with our MEDITECH SYSTEM AND HANDLE HL7 MESSAGES for patient data.
I wouldn't change a thing.
Microsoft BizTalk Server Implementation
- Implemented in-house
Yes - 1) Planning dates for downtime.
2) Test server install.
3) Testing
4) Live data set.
5) Live server install.
2) Test server install.
3) Testing
4) Live data set.
5) Live server install.
Change management was a major issue with the implementation - It is important to make sure all stakeholders are aware of testing dates.
- Testing phase was the most difficult because of the issues that came up.
- Training was also difficult because of lack of experience.
- Documentation was out of date.
Microsoft BizTalk Server Support
Pros | Cons |
---|---|
None | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
I did not get premium support initially but then got it because of the benefits such as faster response time.
Using Microsoft BizTalk Server
Pros | Cons |
---|---|
Like to use Well integrated Consistent Feel confident using | Requires technical support Lots to learn |
- Send and receive HL7 messages.
- Protect patient data with encryption.
- Integrate with our EMR system.
- Looking for errors' in the logs can take time because there are a lot of logs.
- It can be difficult to support the product without training.
- Installing the system on to the server was cumbersome.